Reviews

9 / 10
115 reviews
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95% of the customers recommend this company.

Delivery speed
8.4/10
Ease of ordering
8.8/10
Information on the website
8.8/10
Order status updates
8.8/10
Response time
9.4/10
Customer-friendly
9.2/10
After sales
8.4/10

115 Reviews

James Worrall

10/10

Great product received promptly with excellent customer service.

Strengths

The product is great and the ability to chat on the website with an advisor is a good tool.

Improvements or suggestions

None I can think of at the moment


Paul

10/10

Amazing quality, fast service, love the design options!


Anonymously

8/10

Great end result but web site/app is very "clunky" and needs to be made more slick please. Regards David

Strengths

Quality, range of options, price

Improvements or suggestions

Improve the web site and ordering process


Marcel

8/10

I got a good product but in comparison to prices in the marketplace, yours is quite expensive. An equivalent quality shirt with the certainty to get the right size after trying it on is not more... I got a good product but in comparison to prices in the marketplace, yours is quite expensive. An equivalent quality shirt with the certainty to get the right size after trying it on is not more expensive than your prices.

Strengths

Taylor fit.

Improvements or suggestions

Reduce price. Your annual increases are higher than inflation rates.


Raymond Comvalius

8/10

Very nice quality shirts, but there is a bug in the designer module

Strengths

Very nice shirts

Improvements or suggestions

I had issues with multiple shirts that lost items during the design process. I noticed that after delivery. This is a bug in the module that should be fixed.


John Leehane

10/10

As my first shirt looks just so fab, I anticipate my second to arrive with good expectaions of it.

Strengths

All are fine on the website, I hesitate critisism of it. Only comment to make is fabric choice representation seems linked to stock? If so then if one selects, I find only later in the process is it... All are fine on the website, I hesitate critisism of it. Only comment to make is fabric choice representation seems linked to stock? If so then if one selects, I find only later in the process is it clear it is not available to you. Yet I am a first time user, I will also learn the site better myself. Thankyou.

Improvements or suggestions

I shall not do this yet, as I will be ordering upon occasion again. I shall say there seems no problem for me as a first time user thanks. Hope this is OK.


Sue Mullen

8/10

Very easy to use service, excellent product. Bought with Amazon voucher but will use the service again

Strengths

Easy to use website


Geoff Ward

10/10

Great service, perfect shirt, perfect fit

Strengths

The shirts fit unbelievably well. For the same price you can buy a good shirt on the high street you can have a shirt to your design that fits perfectly.

Improvements or suggestions

I find the preview images - particularly the collar style, difficult to see. I would like crisper images and the opportunity to compare - is this one higher up the neck to that one - for instance.


Anonymously

8/10

The Bivolino website was easy to use and I'm very pleased with the results.

Strengths

It was very easy to design exactly the shirt that I wanted.


E Sayers

8/10

My daughter wanted a fitted blouse for her Speech Day. We were delighted when it came as it fits well and and looks great! Thank you!

Strengths

Designing a blouse that would fit (i.e., made to measure) in the fabric and style you like.

Improvements or suggestions

None