Reviews

Bivolino.com
9 / 10
162 reviews
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94% of the customers recommend this company.

Delivery speed
8.2/10
Ease of ordering
8.8/10
Information on the website
8.8/10
Order status updates
8.8/10
Response time
9.4/10
Customer-friendly
9.2/10
After sales
8.6/10

162 Reviews

Florian

10/10

After sale very helpful and very good quality !

Strengths

Quality and after sale

Improvements or suggestions

Perfect

Steve

10/10

Great shirts, great value, good service

Strengths

Really great fitting shirts, great value

Improvements or suggestions

None

loic bijvoet

10/10

Excellent customer service

Strengths

quality and transparency in order process

Improvements or suggestions

speed of delivery

Swiss Shirt

10/10

Excellent men's shirt

Strengths

honest and transparant

Improvements or suggestions

none

Thomas

10/10

I have always been impressed not only by the quality of the product produced but as by the service they provide. Would recommend this company to anyone wanting a good quality made to measure shirt!

Strengths

Good customer service
High quality product

Improvements or suggestions

No improvements necessary.

Paul Hanly

10/10

Excellent shirtmakers, great designs, fabulous customer service

Strengths

See above

Victoria Edwards

10/10

WOW! All I can say is WOW! The shirt is beautiful, it fits perfectly, I love the quality and the experience as an end user was very easy. They even accommodated a last minute change after ordering.... WOW! All I can say is WOW! The shirt is beautiful, it fits perfectly, I love the quality and the experience as an end user was very easy. They even accommodated a last minute change after ordering. You have just made a customer for life!

Strengths

Excellent quality. Fast delivery. Fair price given the fit and quality.

Improvements or suggestions

It would be helpful to have a Notes section for each order just in case you wanted to ask a question or give more details about customization.

Anonymously

10/10

I don't ever write reviews. If you provide what you advertise I consider it normal and as expected. Bivolino, however, went beyond the expected. My situation during my initial order is different... I don't ever write reviews. If you provide what you advertise I consider it normal and as expected. Bivolino, however, went beyond the expected. My situation during my initial order is different than most. I am stationed in Iraq and due to depart for R&R soon when I decided I wanted to spend my vacation in Italy instead of going home (my brother lives there). I did not bring clothing for such a trip so I looked at ordering some shirts and having them shipped to my brother. I planned on taking my chances on the fit (although knowing my exact size helped). Bivolino was insistent I tried my first shirt before receiving the others. As it turns out, DHL does deliver to our base. Bivolino sent the first shirt via DHL and I received it within a week. The fit was perfect. The cuff's just as I needed them with a thicker wrist + dive watch. The slim fit tapered just right for my body. All the buttons were well placed with quality stitching throughout. The communication with customer service (all via email for me) was perfect. They were extremely helpful and a joy to deal with. I am due to depart in a couple of weeks and after this beginning I expect them to perform flawlessly again. I will send another review later once I receive them in Italy. If there are no issues (and I'm not expecting any), Bivolino has a permanent new customer.

Strengths

Excellent customer service

Improvements or suggestions

Better description of fabric but overall excellent

Gary Bayley

10/10

Being 2 meters tall and having arms like a gorilla is a nightmare when it comes to buying a shirt that fits properly.
Since I discovered Bivolino this is no longer an issue.
I get a... Being 2 meters tall and having arms like a gorilla is a nightmare when it comes to buying a shirt that fits properly.
Since I discovered Bivolino this is no longer an issue.
I get a quality product that is made to measure and fits perfectly in every area.
No more cuffs looking like they’ve fallen out with my wrists. No more coming untucked when I bend over.
Thank you for excellent service.
I look forward to designing my next purchase.

Strengths

Fabric choice
Made to measure perfectly
Quality of workmanship

Improvements or suggestions

I have no suggestions

Anonymously

8/10

I have shopped with Bivolino for about 8 or 9 years, having found them on the internet via google. My husband's shirts were poor quality and ill-fitting from most shirt manufacturers, even Marks &... I have shopped with Bivolino for about 8 or 9 years, having found them on the internet via google. My husband's shirts were poor quality and ill-fitting from most shirt manufacturers, even Marks & Spencers bespoke service couldn't offer the choice of lovely fabrics for all seasons that Bivolino has. The fit obviously is amazing, the attention to every detail is excellent and the wide range of fabric prices means that a bespoke shirt can fit into every budget. The fabrics can fit into every occasion. The quality of Bivolino's shirts lasts and lasts so is also great value, you'll need to order more designs as you'll start to get bored with the same ones never wearing out!

Strengths

It's easy to understand, although see below, it has become more difficult! In the past, once I had all the details , it became a simple exercise to re-order. The choice of fabrics has grown,... It's easy to understand, although see below, it has become more difficult! In the past, once I had all the details , it became a simple exercise to re-order. The choice of fabrics has grown, including dress shirts. Additionally the styles have grown too and one can now really tailor the design with numerous collar styles. Companies now don't expect workers to be so formal in their attire, many casual shirts 'off the peg' are just too casual and poor quality, at Bivolino a casual shirt can still be fabulous and fun but can take you anywhere and you still look the part.

Improvements or suggestions

This time, I couldn't seem to log in using my email address and password. I therefore had to contact the company and received a link to login. However the site took me all the place, first it was in... This time, I couldn't seem to log in using my email address and password. I therefore had to contact the company and received a link to login. However the site took me all the place, first it was in Dutch, I tried to change it to English and the first page was English and then the shirt details page went into French. I tried ordering in French but then I couldn't update personal details. Basically we have ordered for a family member before and his details kept appearing as a default rather than my husband. Also I wanted to order 3 shirts, I couldn't choose between the wonderful fabrics on offer, but by the time I had done 2 shirts I couldn't spend any more time on this exercise as I had work to do. An easier way of ordering or clicking the name of the person so all shirts could have the same details as opposed to going back and inputting everything from scratch. I understand, however, that this must be quite hard to do, but despite knowing the site well it took me a long time to do 2 shirts and I really wanted 3!

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