Reviews

9 / 10
115 reviews
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95% of the customers recommend this company.

Delivery speed
8.4/10
Ease of ordering
8.8/10
Information on the website
8.8/10
Order status updates
8.8/10
Response time
9.4/10
Customer-friendly
9.2/10
After sales
8.4/10

115 Reviews

Anonymously

8/10

The experience has been good, and over the expectations.


Anonymously

8/10

Was able to order bespoke shirts and choose from a range of colours, all delivered to my door.

Strengths

Great selection of materials, colours and styles to choose from. Customer service team picked up on errors in my order and I was able to reorder and correct this


Anonymously

10/10

Excellent fit, quality and service!

Improvements or suggestions

Website in German language has some mistakes


Anonymously

8/10

Very positive

Strengths

A small problem was quickly solved


Chris Nash

10/10

Excellent, extremely professional and helpful.

Strengths

Shirts that fit ,with an extensive range of fabrics


Anonymously

10/10

More than satisfied. Always answered my questions straight away.

Strengths

Shirts are extremely good quality.

Improvements or suggestions

No improvement needed.


Graham Knight

10/10

I am a wheelchair user and find it difficult finding the right shirt, when they say 100% guaranteed fit that is exactly what you get. The quality of the shirt is worth every penny, and the... I am a wheelchair user and find it difficult finding the right shirt, when they say 100% guaranteed fit that is exactly what you get. The quality of the shirt is worth every penny, and the customer service can only be described as excellent. I would without a doubt recommend Bivolino to my friends and anybody who asks for a good quality shirt .

Strengths

just carry on doing what you do I personally don't think you need to change thank you

Improvements or suggestions

there is nothing about you as far as I am concerned that needs to change


Colin Bedding

10/10

Excellent service

Strengths

Very good selection of fabrics and options. The new configurator is easy to navigate

Improvements or suggestions

More fabrics?


David Jackson

10/10

I find Bivolino shirts to be of a higher quality. at the same price level, than my previous supplier. The shirts fit perfectly and their after sales service is exemplary. I would unhesitatingly... I find Bivolino shirts to be of a higher quality. at the same price level, than my previous supplier. The shirts fit perfectly and their after sales service is exemplary. I would unhesitatingly recommend them.

Strengths

I have had one problem with my shirt. This was resolved quickly and without fuss. This gives me that added confidence that I am dealing with a reputable company who do more than pay lip service to... I have had one problem with my shirt. This was resolved quickly and without fuss. This gives me that added confidence that I am dealing with a reputable company who do more than pay lip service to Customer Service. The fabric qualtity is also very good.

Improvements or suggestions

At the moment I am very satisfied with the level of service.


Paula Marozzi

10/10

Wonderful quality and excellent fit. Such attention to detail. One question though - the second shirt is needed urgently and now that you know we love the first shirt are hoping we won't have to... Wonderful quality and excellent fit. Such attention to detail. One question though - the second shirt is needed urgently and now that you know we love the first shirt are hoping we won't have to wait another 28 days or so for the second one as it is needed for when we go away very soon. Please advise.

Improvements or suggestions

Would have been nice to know in advance that you would have to wait for second shirt ordered at same time as the first. But delighted.