Innovation, quality, variation and service
Some additions were lost after last change. eg: seeing full shirt when design is completed; some embellishments also missing.
Lots of options in terms of fabrics flours and sizes
Delivery tracking could be better
ease of ordering
Have used them often, but recently holes have worn in shirt sleeves very quickly. Happened on several of recent shirts.
Solve this quality problem or I can't keep ordering.
Usually very good but this time not
Deliver the correct shirt please I am still waiting for it
Ease of designing a shirt, my sizes are kept on my account, as is my order history
Maybe simplify filters for choice of fabric
The thoroughness of the measurement process
Easy to see how the business is developing so no suggestions needed
Customer Service, Speed of processing orders
For UK delivery, Parcelforce could be improved upon
Great material range
Cant think of any
Fantastic fit. Excellent quality
More information on how to navigate website
Great Customer Service. Great range of quality fabrics. Ease of ordering
None