Reviews

9 / 10
132 reviews
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94% of the customers recommend this company.

Delivery speed
8.2/10
Ease of ordering
8.8/10
Information on the website
8.8/10
Order status updates
8.8/10
Response time
9.4/10
Customer-friendly
9.2/10
After sales
8.4/10

132 Reviews

Paul Lucas

4/10

Used to be good

Strengths

ease of ordering

Improvements or suggestions

Have used them often, but recently holes have worn in shirt sleeves very quickly. Happened on several of recent shirts.
Solve this quality problem or I can't keep ordering.


Christopher

4/10

Missed the mark on this order

Strengths

Usually very good but this time not

Improvements or suggestions

Deliver the correct shirt please I am still waiting for it


Jean Sanders

10/10

Wonder why I have been a client at Bivolino for so many years?

Strengths

Ease of designing a shirt, my sizes are kept on my account, as is my order history

Improvements or suggestions

Maybe simplify filters for choice of fabric


James Madigan

10/10

This is the second shirt I have ordered and although some hiccups with delivery the quality of the shirt is excellent and the fit matches the measurements I advised. Excellent value for money for a... This is the second shirt I have ordered and although some hiccups with delivery the quality of the shirt is excellent and the fit matches the measurements I advised. Excellent value for money for a made to measure shirt.

Strengths

The thoroughness of the measurement process

Improvements or suggestions

Easy to see how the business is developing so no suggestions needed


Roberts

9/10

Excellent products, reliable, efficient and best of all customer service.
I've been regularly buying their shirts since M&S stopped and and always impressed by them.
WELL DONE Bivolino!

Strengths

Customer Service, Speed of processing orders

Improvements or suggestions

For UK delivery, Parcelforce could be improved upon


Ian H

10/10

Great to be able to get these shirts again. Bought 4 when they were working with M&S. just got another 3 over summer. Same great quality and less than a third of the price of Forbes and hawkes... Great to be able to get these shirts again. Bought 4 when they were working with M&S. just got another 3 over summer. Same great quality and less than a third of the price of Forbes and hawkes tailor made.

Strengths

Great material range

Improvements or suggestions

Cant think of any


Emma O’Brien

10/10

The most fantastic fit shirts. Very easy to order and exceptional quality. Huge choice of beautiful fabrics. I purchase shirts for my father every year. He is very tall and has never been able to... The most fantastic fit shirts. Very easy to order and exceptional quality. Huge choice of beautiful fabrics. I purchase shirts for my father every year. He is very tall and has never been able to purchase a shirt long enough in the body that it isn’t permanently coming untucked and leaving him uncomfortable and drafts - until now! Would definitely recommend Bivolino shirts to anyone. Emma

Strengths

Fantastic fit. Excellent quality

Improvements or suggestions

More information on how to navigate website


Simon Rushworth

10/10

THE BEST - fantastic quality and the most amazing customer service. I no longer need to try the others. Will use for all my shirts going forward. I highly recommend.

Strengths

Great Customer Service. Great range of quality fabrics. Ease of ordering

Improvements or suggestions

None


Antonio

10/10

Professionalism, quality and seriousness

Strengths

Professionalism, quality and seriousness

Improvements or suggestions

Professionalism, quality and seriousness


Dr David G Cameron

10/10

Excellent

Strengths

Really good quality cloth and extremely well finished

Improvements or suggestions

The new web site is a good improvment