Reviews

9 / 10
144 reviews
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94% of the customers recommend this company.

Delivery speed
8.2/10
Ease of ordering
8.8/10
Information on the website
8.8/10
Order status updates
8.8/10
Response time
9.4/10
Customer-friendly
9.2/10
After sales
8.6/10

144 Reviews

David Shuttleworth

10/10

Quality bespoke shirts, efficient service and delivery - despite Brexit!

Strengths

Quality shirts, competitive price, fantastic range of fabrics, each shirt can be designed bespoke to individual taste, easy to re-order using stored measurements. Great communication & customer... Quality shirts, competitive price, fantastic range of fabrics, each shirt can be designed bespoke to individual taste, easy to re-order using stored measurements. Great communication & customer service.

Improvements or suggestions

I am happy with the service and products.


Chris Taylor

9/10

Great value for money

Strengths

Easy to order Quick turnaround Quality product

Improvements or suggestions

Better graphics for shirt patterns


Richard

10/10

I stopped ordering Bivolino shirts because of Brexit, I did not want to order and be faced with customs hassle.

But they have a great product so I got advice from customer service,...
I stopped ordering Bivolino shirts because of Brexit, I did not want to order and be faced with customs hassle.

But they have a great product so I got advice from customer service, ordered within guidelines which they thought would work, lets face post Brexit customs can be random. And I wanted to order to within a £ or so of the limit.

In the end it all smoothy. I am now the happy owner of 2 new shirts. Just need to replace a few more.

Strengths

Really good product tailored to my size.

Improvements or suggestions

Please expand the easy care range. Give some guidance on the website on what you think are Brexit procedures.


Richard

10/10

Truly outstanding

Strengths

Range, speed, quality

Improvements or suggestions

None


Chris

10/10

I’ve ordered Bivolino shirts for the past 10 years or so. I’ve always been impressed with the quality of the shirts and the consistency of cut, but with my latest order, they went above and beyond.... I’ve ordered Bivolino shirts for the past 10 years or so. I’ve always been impressed with the quality of the shirts and the consistency of cut, but with my latest order, they went above and beyond. I carelessly managed to tear one of the shirts on first wear. When I let Bivolino know (to ask about repair), they immediately offered to provide a replacement shirt at no extra cost. This was exemplary customer service and, given the damage was my fault, totally above and beyond. Thank you to Michel and the team - you have a loyal customer in me for many shirts to come!

Strengths

Ultra high quality customer care, consistently high quality shirts, green packaging

Improvements or suggestions

Even more fabric options!


Emma

8/10

Fantastic as always! Easy to order, great quality and amazing fit. Website a little hard to navigate

Strengths

Super products

Improvements or suggestions

Website could be improved


Roger Bartlett

10/10

TOP CLASS

Strengths

Selection and Quality

Improvements or suggestions

Button sewing🤫


Chris

10/10

Great product and customer service

Strengths

Firstly, the shirt is a great fit for me (I'm slight and short so off the peg dress shirts don't work for me). Secondly, my order was lost in the post and without any quibble a new shirt was made... Firstly, the shirt is a great fit for me (I'm slight and short so off the peg dress shirts don't work for me). Secondly, my order was lost in the post and without any quibble a new shirt was made for me. I will definitely return.

Improvements or suggestions

Better integration to track cross border shipments


David G Cameron

10/10

Excellewnt

Strengths

Superb Products

Improvements or suggestions

Web site could b a little easier to use


Paul Lucas

9/10

This is a good company with integrity.

Strengths

Honourable & efficient

Improvements or suggestions

None