JB
steel waiting for my key lock, more than 2 weeks...
- Product of service:
- MIK S et L
steel waiting for my key lock, more than 2 weeks...
Service après vente totalement inutile et inefficace
Recommendation
I bought a Basil Como rear basket many years ago and used it everyday.It is capacious.It took heavy loads of shopping and never fell off or rubbed against the bike.After many years the clips got worn and Basil replaced them.It is an excellent product.I was impressed by the longevity and durability.I have no hesitation in recommending buying a Basil Como basket.
Recommendation
Hele goede service
Recommendation
Amazing customer support, offered to replace a lost spare part free of charge. Their baskets are super useful and easy to install. Recommend 100%
Recommendation
Great service
Recommendation
Spectacular service – always helpful and friendly.
Recommendation
Professionnalisme et amabilité
Recommendation
sav with a product (missing parts)
Recommendation
Basil
Recommendation
Er brak een haak af van mijn tas. Gemaild aan de firma Basil met de vraag of ze mij twee reserve haken konden sturen. Kreeg snelle reactie dat de gevraagde haken mij zouden worden toegezonden. Heb ze inmiddels al ontvangen; en nog zonder kosten ook!! Fantastisch!!!!
Recommendation
Quick and generous with support.
Recommendation
very helpful and fast. They even sent me the necessary parts free of charge so that I could use their product. I will only consider this type of bag in the future.
Recommendation
Danke für die kompetente Antwort LG martin
Recommendation
Prompter Service: Basil Gepäckträgertasche mit MIK-Haltesystem klappert
Basil collects company reviews at Feedback Company. The company collects reviews independently.
Basil has achieved the following results:
To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).
Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.
steel waiting for my key lock, more than 2 weeks...
Service après vente totalement inutile et inefficace
Recommendation
I bought a Basil Como rear basket many years ago and used it everyday.It is capacious.It took heavy loads of shopping and never fell off or rubbed against the bike.After many years the clips got worn and Basil replaced them.It is an excellent product.I was impressed by the longevity and durability.I have no hesitation in recommending buying a Basil Como basket.
Recommendation
Hele goede service
Recommendation
Amazing customer support, offered to replace a lost spare part free of charge. Their baskets are super useful and easy to install. Recommend 100%
Recommendation
Great service
Recommendation
Spectacular service – always helpful and friendly.
Recommendation
Professionnalisme et amabilité
Recommendation
sav with a product (missing parts)
Recommendation
Basil
Recommendation
Er brak een haak af van mijn tas. Gemaild aan de firma Basil met de vraag of ze mij twee reserve haken konden sturen. Kreeg snelle reactie dat de gevraagde haken mij zouden worden toegezonden. Heb ze inmiddels al ontvangen; en nog zonder kosten ook!! Fantastisch!!!!
Recommendation
Quick and generous with support.
Recommendation
very helpful and fast. They even sent me the necessary parts free of charge so that I could use their product. I will only consider this type of bag in the future.
Recommendation
Danke für die kompetente Antwort LG martin
Recommendation
Prompter Service: Basil Gepäckträgertasche mit MIK-Haltesystem klappert
Basil collects company reviews at Feedback Company. The company collects reviews independently.
Basil has achieved the following results:
To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).
Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.