Reviews

Basil

9.5 / 10
32 reviews
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97% of the customers recommend this company.

32 Reviews

Joe

10/10

Had a wonderful experience with Natasja a customer service agent who engaged from my request through their website to see if a mounting bracket was available as I could not find it offered anywhere.... Had a wonderful experience with Natasja a customer service agent who engaged from my request through their website to see if a mounting bracket was available as I could not find it offered anywhere. This part was broken by our child overburdening the basket (admittedly) rendering it useless. After a few back and forths and a picture she found the part in stock and mailed it to me ‘gratis’. Great experience and nice to see a company still values its customers after the sale.


Richard Stoodley

10/10

Awesome company, fantastic experience dealing with them!


Jack Appleton

10/10

Amazing, great communication and support.


Mike

10/10

Great service


Martin Maloney

9/10

This company have been excellent to deal with.Quick to reply and extremely helpful with supplying the spare part to a product which I like and use everyday


Home

10/10

Very responsive to a request from Canada.


Liesbeth Bultinck

10/10

Perfecte, snelle en heel vriendelijke service.
Een dag na het aanvragen van een extra riem voor de honden Basil Buddy zat vandaag al een nieuwe in de bus.


Carin

10/10

Very helpfull . I had a problem and the dutch office responded quickly by email. And now my problem is solved
Thank you Janine


Nath

10/10

Perfect


Shaquille

9/10

Fantastic customer service, prompt responses to inquiries and questions. Thank you so much.