Had an issue with some parts sorted no problem, & posted to me all round first class service.
Henryk Sienkiewicz
10/10
Very pleasant experience with Customer Service Support, because all my questions were answered seriously with concerns to small details. Suggestions were helpful and professional. In the age of cold...Very pleasant experience with Customer Service Support, because all my questions were answered seriously with concerns to small details. Suggestions were helpful and professional. In the age of cold computerized inhumane cyber like relationships, direct personal humane touch is necessary to communicate effectively. Congratulations.
Neil Humphries
10/10
Very helpful
jouneau
9/10
Rapide et professionnel
Harry Schubert
10/10
Best service. Our complaint was processed very quickly and the item was replaced.
Adrian Ortiz- Pastor of First Baptist Church Martinez
10/10
Quality product from a quality company!!! I love my bicycle saddle bags, they were exactly what I needed. I broke the clasp by slamming it in the door of my truck and they even sent me a new one...Quality product from a quality company!!! I love my bicycle saddle bags, they were exactly what I needed. I broke the clasp by slamming it in the door of my truck and they even sent me a new one free of charge. I highly recommend choosing Basil for any of your adventuring needs!!!
