Reviews

9.2 / 10
501 reviews
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96% of the customers recommend this company.

Delivery speed
9.2/10
Ease of ordering
9.4/10
Information on the website
9/10
Customer friendliness
9.2/10
Order status updates
9.2/10
Response time
9.4/10
After sales
9.4/10

501 Reviews

Brian

9/10

Top

Strengths

Top

Improvements or suggestions

Top


Plamen Parvanov

10/10

Super very professional highly recommended

Strengths

fast shipment

Improvements or suggestions

no


Denis Lenz

10/10

Just great!

Strengths

fair queue system on rare products

Improvements or suggestions

-


Pablo Endres

10/10

Just great

Strengths

Super quick reaction times and friendlyness

Improvements or suggestions

You could add nordic and ardiuno products to your portafolio


EDUARDAS GURVICIUS

9/10

OK

Strengths

OK

Improvements or suggestions

OK


Björn Bexander

10/10

Fast and easy.

Strengths

Clear information and fast order handling.

Improvements or suggestions

Nope


Carlos

10/10

Excellent

Strengths

Fast

Improvements or suggestions

Nothing


Johnny Bremer

10/10

Super professional, quick action, great feedback/updates.

Strengths

Professionalism

Improvements or suggestions

Cannot think of any right this moment.


Inneke De Clippel

9/10

Fast shipping and good support, but the website can't handle much pressure.

Strengths

Low shipping cost, fast delivery, customer support answers quickly.

Improvements or suggestions

The website can't handle a lot of people trying to buy a product simultaneously.


Pissed Client

1/10

Awful

Strengths

seems good but actually...

Improvements or suggestions

hire professionals to support the website as it is incapable of handling much load

Reply Antratek.com:

Goodday,
Thank you for your feedback.
We couldn't find an order placed by you, but looking at the date and time the feedback was placed we assume this is regarding the SenseCAP M1...
Goodday,
Thank you for your feedback.
We couldn't find an order placed by you, but looking at the date and time the feedback was placed we assume this is regarding the SenseCAP M1 launch.
Unfortunately, the sale announced on Thursday morning didn't go as planned. the queuing system failed us. Therefor everyone in the queue received the update they were first in line and it was a 30 second wait. This appeared not to be the case and minutes later the system failed us all together. We had tested the queuing software prior to the sale, but we could't test to the full extend because we don't know over 4000 people who are willing to test a queuing system.
We relaunched the SenseCAP later that afternoon and the sale did go better than that morning, but still not as it should have.
We are currently working very hard to make sure the next sale will be better and everyone has a fair chance to buy a SenseCAP.
Our sincere apologies for the inconvenience you experienced.
Kind regards,
Antratek Electronics