Reviews

9.2 / 10
345 reviews
Write a review

97% of the customers recommend this company.

Delivery speed
9.2/10
Ease of ordering
9.3/10
Information on the website
9/10
Customer friendliness
9.1/10
Order status updates
9.2/10
Response time
9.5/10
After sales
9.2/10

345 Reviews

Lutz from Dresden

10/10

Great Staff, fast delivery. Thank you, will buy again.

Strengths

I'm especially interested in your good sorted portfolio of ARM computers, cases.

Improvements or suggestions

.


Pask

10/10

Perfect

Strengths

Fast delivery, good prices, clear website

Improvements or suggestions

Keep on going


Galvotas, MB

10/10

Just great shop

Strengths

Polite, operativas and quality

Improvements or suggestions

More prodcts, maybe


Steve Brown

10/10

Did what it said on the tin.

Strengths

Fast dispatch of well-packed great products.

Improvements or suggestions

Nothing discovered so far.


Stephan

10/10

Bons produits, livraison rapide en France

Strengths

Bons produits, site clair

Improvements or suggestions

no one


Ghassan [Guss-an] Hariz

2/10

Terrible shipping experience with Antratek and DPD

Strengths

Information on web site with links to manufacturer site is helpful

Improvements or suggestions

Shipping was TERRIBLE with DPD. The status of the shipment with DPD and Antratek was false. And so a package is still not delivered after 2 weeks.

Reply Antratek.com:

Dear Ghassan Hariz, Thank you for your feedback. We are very sorry to hear you have had a bad experience with Antratek and DPD. We shipped your order the 18th of December, on the 24th of... Dear Ghassan Hariz, Thank you for your feedback. We are very sorry to hear you have had a bad experience with Antratek and DPD. We shipped your order the 18th of December, on the 24th of December we received an email from DPD that the address was incorrect, we forwarded the e-mail to you so you could correct the address. On the 27th of December you contacted us, DPD hadn't delivered the parcel yet and asked if we could contact them and give them the corrected address as well. We replied the same day to confirm we had passed on the information to DPD and that we expected the parcel to be delivered beginning of week 1 2020. On the 31st of December we received an email from you the parcel still hadn't been delivered. We replied 10 minutes later that we learned for some unkown reason the parcel was being sent back to our warehouse by DPD, DPD had done nothing with the address change you gave them or that we gave them twice. We let you know that we would ship your order again the 2nd of January, because of new year's we weren't able to ship the order again sooner. You send us a reply on the 31st of December. On the 1st of January we replied to your email sent the 31st of December and asked which courier you would prefer we use for the new shipment. You informed us which one you preferred. On the 2nd of January we learned of some issues the courier you preferred so we informed you we shipped the goods with UPS. A new tracking number was sent and the goods were finally delivered the 7th of January. Unfortunately due to December being the busiest time of the year for the couriers and the holidays which interferred with delivery days the parcels kept piling up and the couriers experiences extreme delays. We had warned our customers to take into account the orders might be delivered with some delay. We could not have forseen the delays would be so extreme. Again our sincere apologies for all the inconvenience and delays. Kind regards, Antratek Electronics


A2ZMACK

10/10

Very positive good transaction fast delivery

Strengths

first time i did business with the company

Improvements or suggestions

no suggestions at the moment


Agro BG

10/10

Very good

Strengths

variety

Improvements or suggestions

more variety :), reduce shipping costs


Alain BARRE

8/10

Simply great

Strengths

good offer; very fast handling of the order

Improvements or suggestions

web site in french??


Anonymously

10/10

Great.

Strengths

everything is clearly laid out, or straightforward to find out more

Improvements or suggestions

keep up the good work