Reviews

9.8 / 10
980 reviews
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99% of the customers recommend this company.

980 Reviews

David Barrow

10/10

Excellent range, Excellent service

Strengths

The website is easy to navigate
The delivery was quick
The price was reasonable

Improvements or suggestions

I need an ash pan to go with the grate I purchased, I couldn't find any on the site, and if I did find some, how would I know which one to choose?


Joan

10/10

Wonderful

Strengths

Whole process

Improvements or suggestions

None


Elisabeth

10/10

Uitstekend bedrijf, ben uiterst tevreden


John

10/10

Was shipped 3 days awesome fireback great price

Strengths

great photos and descriptions

Improvements or suggestions

good on my end


Marja Meijer

7/10

Prima


Alex Bishop

9/10

Great website experience! Very well laid out and easy to find and select with regard to size and style etc. clear images ! Have a nice brand story and clearly show you are expert in firebacks!

Strengths

Website design is really nice and lovely to know history of the piece too! Also very quick to respond to emails!

Improvements or suggestions

Your USP isnt very clear ! You are so much cheaper than British people selling your product and quality is amazing and the fireback came super clean! Also, make clear how cheap shipping is - I was... Your USP isnt very clear ! You are so much cheaper than British people selling your product and quality is amazing and the fireback came super clean! Also, make clear how cheap shipping is - I was nearly put off buying from you as a foreign citizen because I was worried how expensive shipping cost would be given weight of product ! When it transpired how much it was I was impressed ! Also maybe more info where the product came from originally nice to have more back story and personalize it a bit !


Private

10/10

Completely satisfied

Strengths

Quick rezlonse and delivery

Improvements or suggestions

No


Susanne Hüppe

9/10

Sehr schnelle Lieferung, die Ware ist sehr schön und war gut verpackt.


Audibert

10/10

Excellent produit excellent service.


Anthony Burgio

10/10

Seamless buying experience....quick shipping, quality product

Strengths

Quality product, great customer service

Improvements or suggestions

N/A