Reviews

9.8 / 10
986 reviews
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99% of the customers recommend this company.

986 Reviews

DECAT

10/10

Excellente prestation


Colleen prairie

9/10

I can not recommend Charles Nijman enough. My fireback arrived safe and sound and is as beautiful as was pictured online. I want to personally thank Charles who reached out personally to share... I can not recommend Charles Nijman enough. My fireback arrived safe and sound and is as beautiful as was pictured online. I want to personally thank Charles who reached out personally to share additional information about the history of my piece. The website is fantastic and includes multiple resources including installation guides and history of the pieces he sells. I will cherish my fireback forever. Thank you, Charles!

Strengths

The website is easy to use, includes excellent resources and history of the antiques, and installation guides. The website offered smooth and effortless purchasing and delivery.

Improvements or suggestions

I wish you had a shop in the USA so I could visit!


Karen Stepan

10/10

Excellent experience

Strengths

Everything from purchase to delivery was excellent! Your customer service exceeded my expectations. I would highly recommend you to anyone. Thank you, from the bottom of my heart for the beautiful... Everything from purchase to delivery was excellent! Your customer service exceeded my expectations. I would highly recommend you to anyone. Thank you, from the bottom of my heart for the beautiful fireback. I can hardly wait to add it to my new home.

Improvements or suggestions

None


Jolie

10/10

Wonderful and unique products. I've ordered 2 firebacks for my kitchen backsplash and will order more in the future for my actual fireplaces that are yet to be built in Montana. Its so great to... Wonderful and unique products. I've ordered 2 firebacks for my kitchen backsplash and will order more in the future for my actual fireplaces that are yet to be built in Montana. Its so great to have something from Europe in the U.S.

Strengths

Unique products, fast response to emails, and super fast delivery

Improvements or suggestions

Maybe a little more history/dates etc of the products because they are so fascinating.


SOI

9/10

Amazing

Strengths

A rare and affordable fireback that I ordered Sunday night and arrived as promised on Wednesday. Just what our fireplace needed. It weighs 82 pounds and what makes it so remarkable is that I live... A rare and affordable fireback that I ordered Sunday night and arrived as promised on Wednesday. Just what our fireplace needed. It weighs 82 pounds and what makes it so remarkable is that I live in Missouri, USA. I can't get things to ship from Chicago that fast!

Improvements or suggestions

None


Seydoux

10/10

Très bien, très bon service, et conseils!


David Barrow

10/10

Excellent range, Excellent service

Strengths

The website is easy to navigate
The delivery was quick
The price was reasonable

Improvements or suggestions

I need an ash pan to go with the grate I purchased, I couldn't find any on the site, and if I did find some, how would I know which one to choose?


Joan

10/10

Wonderful

Strengths

Whole process

Improvements or suggestions

None


Elisabeth

10/10

Uitstekend bedrijf, ben uiterst tevreden


John

10/10

Was shipped 3 days awesome fireback great price

Strengths

great photos and descriptions

Improvements or suggestions

good on my end