Rotterdam Apartments

Hoe tevreden bent u met de reactietijd van RA?/How satisfied are you with the response time of RA?: 9.2/10
Hoe tevreden bent u over de inzet en het enthousiasme van RA?/How satisfied are you about the commitment and ethusiasm of RA?: 9.4/10
Hoe tevreden bent u over de klantvriendelijkheid van RA?/How satisfied are you about the friendliness of RA?: 9.4/10

290 reviews

Sorteren

CK

Aanbeveling check

10/10

Monique is a super star, there's just no doubt about it.

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
There's nothing...Maybe hire Monique's sister, if she has one: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Monique put all my fears to rest with her professionalism- I only needed one apartment, but after dealing with her, I wanted to rent another one...: Wat is uw leeftijd?/What's your age?
64

ulgencakal

Aanbeveling check

10/10

I have worked with Monique so far, and I believe she is excellent at her job. She consistently understands my needs and is able to advise me on houses that truly match what I am looking for. She is very easy‑going, flexible, and has a strong ability to understand different situations while remaining solution‑oriented. During my checkout process, I also experienced other services that were not directly related to Monique. However, even when matters were outside her responsibility, she was the one who stepped in and proposed a solution. This clearly shows her sense of ownership and commitment. I strongly believe that RA’s value as a company increases thanks to Monique’s presence and her active involvement.

Wat is uw leeftijd?/What's your age?
40: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Monique is very supportive and helpful always. Thanks to her to all house searching process.: Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Deposit payment process needs to be improved. There I worked with Tsveta. I dont know the process. But I was able to get deposit back 3 weeks later. The aligned timeline was 2 weeks. RA does not follow this process at all with landlord. and They dont even check if it is paid or not.

Cenk Arioz

Aanbeveling check

10/10

Renting my house

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
To found good tenants: Wat is uw leeftijd?/What's your age?
54: Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Nothing

Uri Yeger

Aanbeveling check

9/10

Rotterdam Apartments manages my apartment and all contacts with the tenants, as well as all administration related. I'm very satisfied with the service provided.

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Keep up the good service and personal approach - much appreciated.: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Professional service while keeping a friendly and personal tailored approach.: Wat is uw leeftijd?/What's your age?
50

Heleen Clerx

Aanbeveling check

10/10

The best!

Wat is uw leeftijd?/What's your age?
55: Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
-: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Everything

arda özdemir

Aanbeveling check

10/10

Very good

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Maybe key handover procedures can be easier at the weekends.: Wat is uw leeftijd?/What's your age?
33: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
They kept their promises.

Mathias

Aanbeveling check

10/10

Very professional

Wat is uw leeftijd?/What's your age?
52: Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Na: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Communication via WhatsApp

Livia

Aanbeveling check

10/10

Amazing

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
NA: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Quick response: Wat is uw leeftijd?/What's your age?
26

Clara Kim

5/10

Try to be fast but not correct in many cases with many mistakes and miscommunications. Had to ping pong so many emails to resolve one small thing such as wrong invoice. WRT invoices, it is terrible.

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Fast in finding tenants and communications. But wrt. invoices, it is nightmare.: Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Clarity about the invoice. How it has been charged is very dodge and always makes mistakes.: Wat is uw leeftijd?/What's your age?
50

Retired

Aanbeveling check

10/10

Agent Monique was wonderful- So friendly, courteous, conscientious, considerate, empathetic, and funny too- exceptional people skills. Such a pleasure to deal with. She's great! I can't say enough good thing about her and Rotterdam Apartments- Thank you

Wat is uw leeftijd?/What's your age?
60's: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
The Service, the staff, particularly Monique: Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Clone Monique

Aleksandra

Aanbeveling check

10/10

Very good

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
no: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
contact: Wat is uw leeftijd?/What's your age?
46

Boaz

Aanbeveling check

10/10

Ik ben snel en professioneel geholpen door Noah. Hij heeft een vriendelijke benadering en komt al zijn gemaakte afspraken na.

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Geen.: Wat is uw leeftijd?/What's your age?
39: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Klantgericht. Professioneel en vriendelijk.

jury de zwart

Aanbeveling check

10/10

Easy, quick and good.

Wat is uw leeftijd?/What's your age?
53: Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Inform the current&leaving tennant of the amount/number of interested potential tenants on the apartment viewing appointment. My tennant was overwhelmed with the large amount of people running through her private space...: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
overbodig veld

Tabeling

Aanbeveling check

10/10

accuraat en snel

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
snelheid en vriendelijkheid: Wat is uw leeftijd?/What's your age?
64: Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
geen

Geoffroy Flamment

Aanbeveling check

6/10

Communications breakdown

Wat is uw leeftijd?/What's your age?
53: Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
improved communications lines especially for new staff to RA: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Noah took the initiative to call and discuss the issues at hand

Reviews

Rotterdam Apartments verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.

Rotterdam Apartments heeft de volgende resultaten bereikt:

Gemiddelde score: 9.4/10
290 verzamelde reviews
Eerste review geschreven op 28 november 2016

Rotterdam Apartments

Rotterdam Apartments B.V. helpt u graag bij het aan- en verhuren van uw woning. Wij beschikken over meer dan 200 objecten voor verhuur en bieden gemeubileerde en ongemeubileerde kamers, studio’s, appartementen, huizen en villa’s aan in uiteenlopende prijsklassen. De huurprijzen starten vanaf 550 euro per maand.

Contact

Rotterdam Apartments

Schiedamsedijk 200

3011 EP Rotterdam

Betrouwbaar en transparant

Om een optimale klantervaring te bieden, is het luisteren naar je klanten essentieel. Daarom meten we bij Feedback Company continue experiences. We stellen de juiste vraag, aan de juiste persoon, op het juiste moment. Ervaringen meten is key. Onze onderzoeken richten zich op Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company verzamelt feedback met geverifieerde gegevens van haar klanten. Het bedrijf zet zich in tegen nepreviews en verifieert de herkomst van de reviews.Klik hier voor meer informatie over Feedback Company’s reviewbeleid en hoe de reviewpagina tot stand komt.

Hoe tevreden bent u met de reactietijd van RA?/How satisfied are you with the response time of RA?: 9.2/10
Hoe tevreden bent u over de inzet en het enthousiasme van RA?/How satisfied are you about the commitment and ethusiasm of RA?: 9.4/10
Hoe tevreden bent u over de klantvriendelijkheid van RA?/How satisfied are you about the friendliness of RA?: 9.4/10

290 reviews

Sorteren

CK

Aanbeveling check

10/10

Monique is a super star, there's just no doubt about it.

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
There's nothing...Maybe hire Monique's sister, if she has one: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Monique put all my fears to rest with her professionalism- I only needed one apartment, but after dealing with her, I wanted to rent another one...: Wat is uw leeftijd?/What's your age?
64

ulgencakal

Aanbeveling check

10/10

Wat is uw leeftijd?/What's your age?
40: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Monique is very supportive and helpful always. Thanks to her to all house searching process.: Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Deposit payment process needs to be improved. There I worked with Tsveta. I dont know the process. But I was able to get deposit back 3 weeks later. The aligned timeline was 2 weeks. RA does not follow this process at all with landlord. and They dont even check if it is paid or not.

Cenk Arioz

Aanbeveling check

10/10

Renting my house

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
To found good tenants: Wat is uw leeftijd?/What's your age?
54: Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Nothing

Uri Yeger

Aanbeveling check

9/10

Rotterdam Apartments manages my apartment and all contacts with the tenants, as well as all administration related. I'm very satisfied with the service provided.

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Keep up the good service and personal approach - much appreciated.: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Professional service while keeping a friendly and personal tailored approach.: Wat is uw leeftijd?/What's your age?
50

Heleen Clerx

Aanbeveling check

10/10

The best!

Wat is uw leeftijd?/What's your age?
55: Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
-: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Everything

arda özdemir

Aanbeveling check

10/10

Very good

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Maybe key handover procedures can be easier at the weekends.: Wat is uw leeftijd?/What's your age?
33: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
They kept their promises.

Mathias

Aanbeveling check

10/10

Very professional

Wat is uw leeftijd?/What's your age?
52: Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Na: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Communication via WhatsApp

Livia

Aanbeveling check

10/10

Amazing

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
NA: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Quick response: Wat is uw leeftijd?/What's your age?
26

Clara Kim

5/10

Try to be fast but not correct in many cases with many mistakes and miscommunications. Had to ping pong so many emails to resolve one small thing such as wrong invoice. WRT invoices, it is terrible.

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Fast in finding tenants and communications. But wrt. invoices, it is nightmare.: Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Clarity about the invoice. How it has been charged is very dodge and always makes mistakes.: Wat is uw leeftijd?/What's your age?
50

Retired

Aanbeveling check

10/10

Wat is uw leeftijd?/What's your age?
60's: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
The Service, the staff, particularly Monique: Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Clone Monique

Aleksandra

Aanbeveling check

10/10

Very good

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
no: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
contact: Wat is uw leeftijd?/What's your age?
46

Boaz

Aanbeveling check

10/10

Ik ben snel en professioneel geholpen door Noah. Hij heeft een vriendelijke benadering en komt al zijn gemaakte afspraken na.

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Geen.: Wat is uw leeftijd?/What's your age?
39: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Klantgericht. Professioneel en vriendelijk.

jury de zwart

Aanbeveling check

10/10

Easy, quick and good.

Wat is uw leeftijd?/What's your age?
53: Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
Inform the current&leaving tennant of the amount/number of interested potential tenants on the apartment viewing appointment. My tennant was overwhelmed with the large amount of people running through her private space...: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
overbodig veld

Tabeling

Aanbeveling check

10/10

accuraat en snel

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
snelheid en vriendelijkheid: Wat is uw leeftijd?/What's your age?
64: Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
geen

Geoffroy Flamment

Aanbeveling check

6/10

Communications breakdown

Wat is uw leeftijd?/What's your age?
53: Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
improved communications lines especially for new staff to RA: Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
Noah took the initiative to call and discuss the issues at hand

Reviews

Rotterdam Apartments verzamelt bedrijfsreviews bij Feedback Company. Het bedrijf verzamelt onafhankelijk reviews.

Rotterdam Apartments heeft de volgende resultaten bereikt:

Gemiddelde score: 9.4/10
290 verzamelde reviews
Eerste review geschreven op 28 november 2016

Rotterdam Apartments

Contact

Rotterdam Apartments

Schiedamsedijk 200

3011 EP Rotterdam