Feedback Company

Silvergear EN

7.9 /10

StarStarStarStarEmpty star

47 reviewsWrite review

checkbox87% recommends Silvergear EN!

47 reviews

David Irwin

StarStarStarStarHalf star
9/10

silvergear

Product of service:
GPS Watch

Published on

Doina Vlas

StarStarStarStarHalf star
9/10

Fast delivery, good quality product.

Product of service:
A4 Thermal paper

Published on

Giang De Vries

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Het apparaat is zo slecht. Na 15 minuten gebruik was hij leeg. Ik zette hem op de oplader maar hij laadde niet meer. Ik niet terug sturen want hij is al gebruikt. Ruilen heeft geen zin want je krijgt een zelfde die na een kwartier weer kapot.

Product of service:
Massage gun pro

Published on

Answer Silvergear EN

Goedemiddag, dank voor je feedback. Wat vervelend dat de aankoop niet naar behoren werkt. Dat is niet de bedoeling natuurlijk. We willen je heel graag helpen. Helaas hebben we geen verzoek per email van je ontvangen hierover. We willen je daarom vragen om een mail te sturen met daarin het probleem en deze te sturen naar customerservice@silvergear.eu. We zien je bericht graag tegemoet. Dan krijgen wij de kans om je te helpen en het probleem op te lossen. Groeten Team Silvergear.

Answered on

Annemieke Swaving-Jansen

StarStarStarStarStar
10/10

Snel en goed afgeleverd Perfect product.

Product of service:
Massage gun

Published on

Ton Snijders

StarStarStarStarStar
10/10

Delivered and promised: fast and good products (labels)

Product of service:
6 rolls white and transp. refill labels (50x14) Fichero Labelprinter.

Published on

Iryna Yafimava

StarStarStarStarStar
10/10

Fast delivery. Everything is in order. Good product.

Product of service:
Infrared panel 720 w premium

Published on

Louise Rasmussen

StarStarStarStarEmpty star
8/10

Fin hjemmeside. Bestilling ok. Lidt ærgerligt, at man leverer til Danmark og så kan man ikke vælge dansk i device.

Product of service:
Smart Kitchen Scale with Nutrition Tracking App

Published on

Laura Braden

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Terrible, worst online service I have experienced

Product of service:
Heated Throw Blanket

Published on

Answer Silvergear EN

Hi Laura, thanks for your feedback, sorry to hear this was your experience. We've helped you as quickly as possible and your case/request has been solved so we're happy to read it and wish you a nice day. Regards, team Silvergear

Answered on

Tsen

StarStarStarStarEmpty star
8/10

Smooth and easy purchase process. Happy with the scale I bought.

Product of service:
Bluetooth Smart Scale

Published on

Guillaume Marchal

StarStarStarStarEmpty star
8/10

Good

Product of service:
Sockets

Published on

Ussy

StarStarStarStarStar
10/10

Easy and Quick Delivery

Product of service:
Infrared Foldable Heating Panel

Published on

Martin H.

StarStarStarStarEmpty star
8/10

Silvergear smart plug: quick delivery, easy to install, but app is in am/pm not 24h.

Product of service:
Smart plugs

Published on

Niels

StarStarStarStarEmpty star
8/10

Great product, straightforward delivery at an advantageous price. The application could have an update, some accompanying links are expired. The insights are useful and clearly presented.

Product of service:
Bluetooth Smart Scale

Published on

-

StarStarStarEmpty starEmpty star
6/10

The shipping was rather quick, but the product I received didn't match the description entirely.

Product of service:
Refills Fichero Label Printer - 14 x 30mm - Colour Mix - 6 label rolls

Published on

Answer Silvergear EN

Hi Natalia, thank you for your feedback. It looks like you should have received exactly what you ordered. If this is not the case, please send us an email on customerservice@silvergear.eu with your ordernumber and what product(s) you received in stead of your order. Thanks so much and have a great day! Isabella - Silvergear

Answered on

Marco

Half starEmpty starEmpty starEmpty starEmpty star
1/10

bad

Product of service:
Refills Fichero Label Printer

Published on

Answer Silvergear EN

Good morning Marco, We are sorry to hear that you had a BAD experience. You sent us a message about a product that you ordered incorrectly. We responded to your message and clearly explained the cancellation procedure. We regret that you had this experience. We hope you have a nice day and thank you for your feedback. Kind regards, Team SG

Answered on

Reviews

Silvergear EN collects company reviews at Feedback Company. The company collects reviews independently.

Silvergear EN has achieved the following results:

  • checkAverage score: 7.9/10
  • check47 collected reviews
  • checkFirst review written on 20 June 2022

Silvergear EN

Quality Gear For Everyone

Contact

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
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Net Promoter Score (NPS)=% Promoters - % Detractors

47 reviews

David Irwin

StarStarStarStarHalf star
9/10

silvergear

Product of service:
GPS Watch

Published on

Doina Vlas

StarStarStarStarHalf star
9/10

Fast delivery, good quality product.

Product of service:
A4 Thermal paper

Published on

Giang De Vries

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Het apparaat is zo slecht. Na 15 minuten gebruik was hij leeg. Ik zette hem op de oplader maar hij laadde niet meer. Ik niet terug sturen want hij is al gebruikt. Ruilen heeft geen zin want je krijgt een zelfde die na een kwartier weer kapot.

Product of service:
Massage gun pro

Published on

Answer Silvergear EN

Goedemiddag, dank voor je feedback. Wat vervelend dat de aankoop niet naar behoren werkt. Dat is niet de bedoeling natuurlijk. We willen je heel graag helpen. Helaas hebben we geen verzoek per email van je ontvangen hierover. We willen je daarom vragen om een mail te sturen met daarin het probleem en deze te sturen naar customerservice@silvergear.eu. We zien je bericht graag tegemoet. Dan krijgen wij de kans om je te helpen en het probleem op te lossen. Groeten Team Silvergear.

Answered on

Annemieke Swaving-Jansen

StarStarStarStarStar
10/10

Snel en goed afgeleverd Perfect product.

Product of service:
Massage gun

Published on

Ton Snijders

StarStarStarStarStar
10/10

Delivered and promised: fast and good products (labels)

Product of service:
6 rolls white and transp. refill labels (50x14) Fichero Labelprinter.

Published on

Iryna Yafimava

StarStarStarStarStar
10/10

Fast delivery. Everything is in order. Good product.

Product of service:
Infrared panel 720 w premium

Published on

Louise Rasmussen

StarStarStarStarEmpty star
8/10

Fin hjemmeside. Bestilling ok. Lidt ærgerligt, at man leverer til Danmark og så kan man ikke vælge dansk i device.

Product of service:
Smart Kitchen Scale with Nutrition Tracking App

Published on

Laura Braden

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Terrible, worst online service I have experienced

Product of service:
Heated Throw Blanket

Published on

Answer Silvergear EN

Hi Laura, thanks for your feedback, sorry to hear this was your experience. We've helped you as quickly as possible and your case/request has been solved so we're happy to read it and wish you a nice day. Regards, team Silvergear

Answered on

Tsen

StarStarStarStarEmpty star
8/10

Smooth and easy purchase process. Happy with the scale I bought.

Product of service:
Bluetooth Smart Scale

Published on

Guillaume Marchal

StarStarStarStarEmpty star
8/10

Good

Product of service:
Sockets

Published on

Ussy

StarStarStarStarStar
10/10

Easy and Quick Delivery

Product of service:
Infrared Foldable Heating Panel

Published on

Martin H.

StarStarStarStarEmpty star
8/10

Silvergear smart plug: quick delivery, easy to install, but app is in am/pm not 24h.

Product of service:
Smart plugs

Published on

Niels

StarStarStarStarEmpty star
8/10

Great product, straightforward delivery at an advantageous price. The application could have an update, some accompanying links are expired. The insights are useful and clearly presented.

Product of service:
Bluetooth Smart Scale

Published on

-

StarStarStarEmpty starEmpty star
6/10

The shipping was rather quick, but the product I received didn't match the description entirely.

Product of service:
Refills Fichero Label Printer - 14 x 30mm - Colour Mix - 6 label rolls

Published on

Answer Silvergear EN

Hi Natalia, thank you for your feedback. It looks like you should have received exactly what you ordered. If this is not the case, please send us an email on customerservice@silvergear.eu with your ordernumber and what product(s) you received in stead of your order. Thanks so much and have a great day! Isabella - Silvergear

Answered on

Marco

Half starEmpty starEmpty starEmpty starEmpty star
1/10

bad

Product of service:
Refills Fichero Label Printer

Published on

Answer Silvergear EN

Good morning Marco, We are sorry to hear that you had a BAD experience. You sent us a message about a product that you ordered incorrectly. We responded to your message and clearly explained the cancellation procedure. We regret that you had this experience. We hope you have a nice day and thank you for your feedback. Kind regards, Team SG

Answered on

Reviews

Silvergear EN collects company reviews at Feedback Company. The company collects reviews independently.

Silvergear EN has achieved the following results:

  • checkAverage score: 7.9/10
  • check47 collected reviews
  • checkFirst review written on 20 June 2022

Silvergear EN

Quality Gear For Everyone

Contact

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation