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Shop4Trac

9 /10

StarStarStarStarHalf star

243 reviewsWrite review

checkbox94% recommends Shop4Trac!

243 reviews

Sérgio Banza

StarStarStarStarHalf star
9/10

Very good

Published on

Answer Shop4Trac

Dear Sérgio Banza, Thank you, we appreciate that a lot. With kind regards, Lisa Shop4trac Team

Answered on

GREG LAW

StarStarStarEmpty starEmpty star
6/10

The item arrived promptly, well packaged, but did not fit the model of tractor I have despite the advert stating that it did. Contacted the company and received a no-quibble refund.

Published on

Answer Shop4Trac

Dear Mr Law, Thank you for the kind words on our quick delivery and packaging. We are sorry the part did not fit your tractor despite our listing indicating that it would, and we are glad our team could arrange a hassle-free refund for you. If there is anything we could have done to make the experience better, we would welcome your thoughts. With kind regards, Lisa Shop4trac Team

Answered on

Brösta gräv&maskinservice

StarStarStarEmpty starEmpty star
6/10

God.

Published on

Answer Shop4Trac

Hej Stefan, Tack, vad roligt att du är nöjd med oss! Om det finns något vi skulle kunna göra för att göra din upplevelse ännu bättre hör vi gärna om det. Med vänliga hälsningar, Lisa Shop4trac-teamet

Answered on

Markku Föhr

StarStarStarStarStar
10/10

It is god

Published on

Answer Shop4Trac

Dear Markku, Thank you, we're thrilled to hear it! With kind regards, Lisa Shop4trac Team

Answered on

David Robinson

StarStarStarStarHalf star
9/10

The company offers excellent and prompt service.

Published on

Answer Shop4Trac

Dear David, Thank you so much. We are proud to offer this kind of service and are glad it made a difference for you. With kind regards, Lisa Shop4trac Team

Answered on

Bertrand Gardair

StarStarStarStarStar
10/10

Without issue

Published on

Answer Shop4Trac

Dear Mr. Gardair, We really appreciate that, thank you. With kind regards, Lisa Shop4trac Team

Answered on

Aleksejs Maksimenko

StarStarStarStarStar
10/10

Delivery of parcel from Holland

Published on

Answer Shop4Trac

Dear Mr. Maksimenko, Indeed we deliver from our warehouse in Amsterdam, the North of Holland! Thank you for your excellent rating. With kind regards, Lisa Shop4trac Team

Answered on

Niklas Larsson

StarStarStarStarHalf star
9/10

Great

Published on

Answer Shop4Trac

Dear Niklas, We appreciate that a lot, thank you! With kind regards, Lisa Shop4trac Team

Answered on

Leslie Holcomb

StarStarStarStarStar
10/10

Very secure and fast transaction. Shipped and arrived ahead of time. Parts appear to e good quality and I will know just as soon as I get time to install them. Future customers should knot that there could be an additional fee from UPS/Customs. Was not a big deal but with the scams that go around in today’s times it was just alarming. Do your research to always make sure things are legit. Much appreciated and thank you very much! Ray H.

Published on

Answer Shop4Trac

Dear Ray, Thank you for the kind words, we are glad everything arrived ahead of time and that the parts look up to standard. You make a fair point about the UPS/Customs fee: those are government charges we have no influence over, and we are always looking at ways to flag this more clearly for our international customers before they order. Your reminder to always double-check is a good one, and we are grateful for your trust in us. With kind regards, Lisa Shop4trac Team

Answered on

João Santos

StarStarStarStarEmpty star
8/10

Simpática

Published on

Answer Shop4Trac

Caro Senhor Santos, Muito obrigada pelas suas amáveis palavras, agradecemos bastante. Gostaríamos muito de saber o que poderíamos fazer para tornar a sua experiência connosco ainda melhor. Com os melhores cumprimentos, Lisa A equipa Shop4trac

Answered on

Matthew bates

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Does not have import information easily accessible and delivery time is much slower than what you pay for

Published on

Answer Shop4Trac

Dear Matthews, Thank you for sharing your experience with us. We understand that unclear import information is frustrating, and we're using this feedback to improve how clearly we communicate this to customers in the future. As we ship to over 50 countries and import duties and taxes are set by individual governments, we choose the international standard of sending parcels as Delivered At Place. Regarding the delivery delay, we're sorry this did not meet the standard you expected. Most parcels make it on time. Unfortunately, once the parcels are handed over to our carriers, we are not able to affect delivery time anymore. But we will try to do better in the future. With kind regards, Lisa Shop4trac Team

Answered on

James Gusler

StarStarStarEmpty starEmpty star
6/10

It was great until UPS showed up and said I had to pay 33.00 tariff fee, I wasn't expecting that I paid 70.00, I could have bought it for under 20.00 on dozens of eBay sites

Published on

Answer Shop4Trac

Dear James Gusler, We understand that this unexpected tariff fee is frustrating, and we are sorry to hear that you were disappointed. As a small company selling to over 50 countries we cannot keep up to date with all import taxes that governments decide to impose. We ship our packages via DAP (Delivered At Place) as is the international standard. Nevertheless, we will use your feedback to improve our international information provisioning to help prevent surprises like this in the future. With kind regards, Lisa Shop4trac Team

Answered on

John Hendershott

StarEmpty starEmpty starEmpty starEmpty star
2/10

Price was good but never said there was a import fee

Published on

Answer Shop4Trac

Dear John, Thank you for sharing your experience with us. We understand that unexpected import fees can be frustrating, and we're using this feedback to improve how we communicate with customers in the future. As we ship to over 50 countries, and import taxes are set by individual governments, we choose to send parcels as Delivered At Place, as is the international standard. Either way, we will try to do better in the future. With kind regards, Lisa Shop4trac Team

Answered on

Donal Tobin

StarStarStarStarStar
10/10

Super

Published on

Answer Shop4Trac

Dear Donal Tobin, Thank you for the kind words! With kind regards, Lisa Shop4trac Team

Answered on

Radek B?lina

StarStarStarStarStar
10/10

Mile překvapen nad rychlostí vyřízení objednávky

Published on

Answer Shop4Trac

Vážený pane Bělino, Vaší milé zpětné vazby si nesmírně vážíme, mnohokrát děkujeme. S pozdravem, Lisa Tým Shop4trac

Answered on

Reviews

Shop4Trac collects company reviews at Feedback Company. The company collects reviews independently.

Shop4Trac has achieved the following results:

  • checkAverage score: 9/10
  • check243 collected reviews
  • checkFirst review written on 4 August 2023

Shop4Trac

Shop4Trac is part of Snel Parts. We supply products that reach high standard quality requirements. Our suppliers are certified and the quality is tested to conform our expectations.

Contact

Shop4Trac

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
6
neutralface
7
neutralface
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happyface
10

Net Promoter Score (NPS)=% Promoters - % Detractors

243 reviews

Sérgio Banza

StarStarStarStarHalf star
9/10

Very good

Published on

Answer Shop4Trac

Dear Sérgio Banza, Thank you, we appreciate that a lot. With kind regards, Lisa Shop4trac Team

Answered on

GREG LAW

StarStarStarEmpty starEmpty star
6/10

The item arrived promptly, well packaged, but did not fit the model of tractor I have despite the advert stating that it did. Contacted the company and received a no-quibble refund.

Published on

Answer Shop4Trac

Dear Mr Law, Thank you for the kind words on our quick delivery and packaging. We are sorry the part did not fit your tractor despite our listing indicating that it would, and we are glad our team could arrange a hassle-free refund for you. If there is anything we could have done to make the experience better, we would welcome your thoughts. With kind regards, Lisa Shop4trac Team

Answered on

Brösta gräv&maskinservice

StarStarStarEmpty starEmpty star
6/10

God.

Published on

Answer Shop4Trac

Hej Stefan, Tack, vad roligt att du är nöjd med oss! Om det finns något vi skulle kunna göra för att göra din upplevelse ännu bättre hör vi gärna om det. Med vänliga hälsningar, Lisa Shop4trac-teamet

Answered on

Markku Föhr

StarStarStarStarStar
10/10

It is god

Published on

Answer Shop4Trac

Dear Markku, Thank you, we're thrilled to hear it! With kind regards, Lisa Shop4trac Team

Answered on

David Robinson

StarStarStarStarHalf star
9/10

The company offers excellent and prompt service.

Published on

Answer Shop4Trac

Dear David, Thank you so much. We are proud to offer this kind of service and are glad it made a difference for you. With kind regards, Lisa Shop4trac Team

Answered on

Bertrand Gardair

StarStarStarStarStar
10/10

Without issue

Published on

Answer Shop4Trac

Dear Mr. Gardair, We really appreciate that, thank you. With kind regards, Lisa Shop4trac Team

Answered on

Aleksejs Maksimenko

StarStarStarStarStar
10/10

Delivery of parcel from Holland

Published on

Answer Shop4Trac

Dear Mr. Maksimenko, Indeed we deliver from our warehouse in Amsterdam, the North of Holland! Thank you for your excellent rating. With kind regards, Lisa Shop4trac Team

Answered on

Niklas Larsson

StarStarStarStarHalf star
9/10

Great

Published on

Answer Shop4Trac

Dear Niklas, We appreciate that a lot, thank you! With kind regards, Lisa Shop4trac Team

Answered on

Leslie Holcomb

StarStarStarStarStar
10/10

Very secure and fast transaction. Shipped and arrived ahead of time. Parts appear to e good quality and I will know just as soon as I get time to install them. Future customers should knot that there could be an additional fee from UPS/Customs. Was not a big deal but with the scams that go around in today’s times it was just alarming. Do your research to always make sure things are legit. Much appreciated and thank you very much! Ray H.

Published on

Answer Shop4Trac

Dear Ray, Thank you for the kind words, we are glad everything arrived ahead of time and that the parts look up to standard. You make a fair point about the UPS/Customs fee: those are government charges we have no influence over, and we are always looking at ways to flag this more clearly for our international customers before they order. Your reminder to always double-check is a good one, and we are grateful for your trust in us. With kind regards, Lisa Shop4trac Team

Answered on

João Santos

StarStarStarStarEmpty star
8/10

Simpática

Published on

Answer Shop4Trac

Caro Senhor Santos, Muito obrigada pelas suas amáveis palavras, agradecemos bastante. Gostaríamos muito de saber o que poderíamos fazer para tornar a sua experiência connosco ainda melhor. Com os melhores cumprimentos, Lisa A equipa Shop4trac

Answered on

Matthew bates

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Does not have import information easily accessible and delivery time is much slower than what you pay for

Published on

Answer Shop4Trac

Dear Matthews, Thank you for sharing your experience with us. We understand that unclear import information is frustrating, and we're using this feedback to improve how clearly we communicate this to customers in the future. As we ship to over 50 countries and import duties and taxes are set by individual governments, we choose the international standard of sending parcels as Delivered At Place. Regarding the delivery delay, we're sorry this did not meet the standard you expected. Most parcels make it on time. Unfortunately, once the parcels are handed over to our carriers, we are not able to affect delivery time anymore. But we will try to do better in the future. With kind regards, Lisa Shop4trac Team

Answered on

James Gusler

StarStarStarEmpty starEmpty star
6/10

It was great until UPS showed up and said I had to pay 33.00 tariff fee, I wasn't expecting that I paid 70.00, I could have bought it for under 20.00 on dozens of eBay sites

Published on

Answer Shop4Trac

Dear James Gusler, We understand that this unexpected tariff fee is frustrating, and we are sorry to hear that you were disappointed. As a small company selling to over 50 countries we cannot keep up to date with all import taxes that governments decide to impose. We ship our packages via DAP (Delivered At Place) as is the international standard. Nevertheless, we will use your feedback to improve our international information provisioning to help prevent surprises like this in the future. With kind regards, Lisa Shop4trac Team

Answered on

John Hendershott

StarEmpty starEmpty starEmpty starEmpty star
2/10

Price was good but never said there was a import fee

Published on

Answer Shop4Trac

Dear John, Thank you for sharing your experience with us. We understand that unexpected import fees can be frustrating, and we're using this feedback to improve how we communicate with customers in the future. As we ship to over 50 countries, and import taxes are set by individual governments, we choose to send parcels as Delivered At Place, as is the international standard. Either way, we will try to do better in the future. With kind regards, Lisa Shop4trac Team

Answered on

Donal Tobin

StarStarStarStarStar
10/10

Super

Published on

Answer Shop4Trac

Dear Donal Tobin, Thank you for the kind words! With kind regards, Lisa Shop4trac Team

Answered on

Radek B?lina

StarStarStarStarStar
10/10

Mile překvapen nad rychlostí vyřízení objednávky

Published on

Answer Shop4Trac

Vážený pane Bělino, Vaší milé zpětné vazby si nesmírně vážíme, mnohokrát děkujeme. S pozdravem, Lisa Tým Shop4trac

Answered on

Reviews

Shop4Trac collects company reviews at Feedback Company. The company collects reviews independently.

Shop4Trac has achieved the following results:

  • checkAverage score: 9/10
  • check243 collected reviews
  • checkFirst review written on 4 August 2023

Shop4Trac

Shop4Trac is part of Snel Parts. We supply products that reach high standard quality requirements. Our suppliers are certified and the quality is tested to conform our expectations.

Contact

Shop4Trac

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation