Feedback Company
1979 reviews

Maureen Vontz

StarEmpty starEmpty starEmpty starEmpty star
2/10

Impossible to contact Qooker for service help. Live chat buttons don’t work. Nowhere to get help for a new unit that is not functioning properly

Published on

Jacqueline Manley

StarStarStarStarHalf star
9/10

so much quicker and cleaner to use

Published on

Shane McCreesh

StarStarStarStarHalf star
9/10

Saves time when needing boiling water. Very convenient.

Published on

Darren garner

StarStarStarStarStar
10/10

Ease of use

Published on

Ali

StarStarStarStarHalf star
9/10

Excellent service

Published on

David Fairclough

StarStarStarStarEmpty star
8/10

Very satisfied with service received following a defect on the system. The hot water operates well but does splutter however, getting filtered water can be frustrating.

Published on

James Penfold

StarStarEmpty starEmpty starEmpty star
4/10

the cube doesnt deliver very fizzy water, I take the chilled water from the tap and fill my sodastream

Published on

Jack Allen

StarStarStarStarStar
10/10

This is a great product and easy to use. It is also very convenient.

Published on

Stephanie Goodall

StarStarStarStarHalf star
9/10

Having boiling water at the touch of the tap is brilliant and saves having a kettle on the worktop, let alone the descaling of it regularly.

Published on

Neil Wylie

StarStarStarStarStar
10/10

The Quooker tap is just a mini revelation in the kitchen. It's so convenient, I would totally recommend.

Published on

Maggie Maciejczek

StarStarStarHalf starEmpty star
7/10

Overall, we are very happy with the Quooker. It is a great time saver when cooking. Being able to start cooking rice, pasta and blanching veg and other foods immediately is a real godsend. We also have the filtered water option, which is excellent. There are, however, a few issues that I think could be improved. The aerated boiling water tap splutters quite forcefully, sending hot droplets out and regularly burning my hands. It also makes filling teapots and cups more difficult because of the pressure. The boiling water also remains in the pipe after use, so you have to let the tap run for a few seconds before washing your hands, otherwise you can scald yourself. The filtered water has the opposite benefit of being great quality, but again the pressure is too high and there is no way to control it. For example, filling ice cube trays directly is almost impossible, so I have to fill a jug first and then use that to fill the trays. Overall, I love the convenience and time saving benefits, but I think having some control over the water pressure and improving the spluttering of the boiling water tap would make the Quooker considerably better and safer to use.

Published on

Helen

StarStarStarStarStar
10/10

So handy to have make tea and coffee with hot water any time, love it

Published on

Iwan Griffiths

StarStarStarStarStar
10/10

A very good product dispensing with the need for a kettle.

Published on

Kath.heaney@sky.com

StarStarStarStarStar
10/10

Instant boiling water no waiting for the kettle to boil

Published on

SK

StarStarStarStarStar
10/10

Easy to use Convenient Wasn't sure we'd see any benefit but so glad we treated ourselves.

Published on

Reviews

Quooker collects company reviews at Feedback Company. The company collects reviews independently.

Quooker has achieved the following results:

  • checkAverage score: 8.7/10
  • check1979 collected reviews
  • checkFirst review written on 28 September 2020

Quooker

Quooker is a family firm, based on enthusiasm and entrepreneurship. The pride of Henri Peteri, father of Quooker directors Walter and Niels Peteri and inventor of the boiling-water tap, is still tangible. The Quooker was the very first boiling-water tap in the world. Inventions like the high-vacuum insulated tank, the all-in-one taps Quooker Fusion and Flex and the series of black boiling-water taps brought about a revolution in the kitchen. Innovation 'around the sink' still continues every day.

Contact

Quooker

Beaumont Buildings, Great Ducie Street M3

1PQ Manchester, United Kingdom

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
6
neutralface
7
neutralface
8
happyface
9
happyface
10

Net Promoter Score (NPS)=% Promoters - % Detractors

1979 reviews

Maureen Vontz

StarEmpty starEmpty starEmpty starEmpty star
2/10

Impossible to contact Qooker for service help. Live chat buttons don’t work. Nowhere to get help for a new unit that is not functioning properly

Published on

Jacqueline Manley

StarStarStarStarHalf star
9/10

so much quicker and cleaner to use

Published on

Shane McCreesh

StarStarStarStarHalf star
9/10

Saves time when needing boiling water. Very convenient.

Published on

Darren garner

StarStarStarStarStar
10/10

Ease of use

Published on

Ali

StarStarStarStarHalf star
9/10

Excellent service

Published on

David Fairclough

StarStarStarStarEmpty star
8/10

Very satisfied with service received following a defect on the system. The hot water operates well but does splutter however, getting filtered water can be frustrating.

Published on

James Penfold

StarStarEmpty starEmpty starEmpty star
4/10

the cube doesnt deliver very fizzy water, I take the chilled water from the tap and fill my sodastream

Published on

Jack Allen

StarStarStarStarStar
10/10

This is a great product and easy to use. It is also very convenient.

Published on

Stephanie Goodall

StarStarStarStarHalf star
9/10

Having boiling water at the touch of the tap is brilliant and saves having a kettle on the worktop, let alone the descaling of it regularly.

Published on

Neil Wylie

StarStarStarStarStar
10/10

The Quooker tap is just a mini revelation in the kitchen. It's so convenient, I would totally recommend.

Published on

Maggie Maciejczek

StarStarStarHalf starEmpty star
7/10

Overall, we are very happy with the Quooker. It is a great time saver when cooking. Being able to start cooking rice, pasta and blanching veg and other foods immediately is a real godsend. We also have the filtered water option, which is excellent. There are, however, a few issues that I think could be improved. The aerated boiling water tap splutters quite forcefully, sending hot droplets out and regularly burning my hands. It also makes filling teapots and cups more difficult because of the pressure. The boiling water also remains in the pipe after use, so you have to let the tap run for a few seconds before washing your hands, otherwise you can scald yourself. The filtered water has the opposite benefit of being great quality, but again the pressure is too high and there is no way to control it. For example, filling ice cube trays directly is almost impossible, so I have to fill a jug first and then use that to fill the trays. Overall, I love the convenience and time saving benefits, but I think having some control over the water pressure and improving the spluttering of the boiling water tap would make the Quooker considerably better and safer to use.

Published on

Helen

StarStarStarStarStar
10/10

So handy to have make tea and coffee with hot water any time, love it

Published on

Iwan Griffiths

StarStarStarStarStar
10/10

A very good product dispensing with the need for a kettle.

Published on

Kath.heaney@sky.com

StarStarStarStarStar
10/10

Instant boiling water no waiting for the kettle to boil

Published on

SK

StarStarStarStarStar
10/10

Easy to use Convenient Wasn't sure we'd see any benefit but so glad we treated ourselves.

Published on

Reviews

Quooker collects company reviews at Feedback Company. The company collects reviews independently.

Quooker has achieved the following results:

  • checkAverage score: 8.7/10
  • check1979 collected reviews
  • checkFirst review written on 28 September 2020

Quooker

Quooker is a family firm, based on enthusiasm and entrepreneurship. The pride of Henri Peteri, father of Quooker directors Walter and Niels Peteri and inventor of the boiling-water tap, is still tangible. The Quooker was the very first boiling-water tap in the world. Inventions like the high-vacuum insulated tank, the all-in-one taps Quooker Fusion and Flex and the series of black boiling-water taps brought about a revolution in the kitchen. Innovation 'around the sink' still continues every day.

Contact

Quooker

Beaumont Buildings, Great Ducie Street M3

1PQ Manchester, United Kingdom

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation