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Origin - luxury wallcoverings

6.2 /10

StarStarStarEmpty starEmpty star

50 reviewsWrite review

checkbox66% recommends Origin - luxury wallcoverings!

50 reviews

Daan

StarStarStarStarHalf star
9/10

Very good service, fast shipping and good returns

Product of service:
Wallpaper and glue

Published on

Danique Wevers

StarStarStarStarHalf star
9/10

Amazing

Product of service:
Graphic 3d wallpaper

Published on

J

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Nothing like advertised.

Product of service:
wallpaper clay plaster terracotta

Published on

Answer Origin - luxury wallcoverings

Hello Josefien, We're sorry you're not satisfied with your order. If it's still in its original packaging and undamaged, you can return it within 30 days of receipt. You'll find a returns form in the box with your order. Kind regards, Origin Wallcoverings

Answered on

Andreea

Half starEmpty starEmpty starEmpty starEmpty star
1/10

I saw everyones reviews but I wanted to try out my luck 🤞. On the 15th of nov o ordered 2 samples just to see the quality of their products and if they are as bad as everyone here is saying regarding the service. i noticed that even after a couple of days my order status was still processing. Gave them an email and they confirmed that everything if ok and on the 17th of nov they already delivered my samples. Today, as we are getting close to their delivery time which was 1 dec I wrote them an email asking about my orders status. First reply was the same as first, that they already confirmed that the samples were delivered, and later the same day, another email came in and someone just informed me that one of the samples is out of stoc and they will resend the whole order once again when both of my items will be available. Please, please! Don't order! For your moneys sake😅

Product of service:
2 wallpaper samples

Published on

Answer Origin - luxury wallcoverings

Good morning, As we informed you, we have sent you the samples by post on November 17th. Unfortunately, they didn't arrive, so we're offering to send them to you again free of charge. Unfortunately, one sample is currently out of stock, so we can ship your order next week. Kind regards, Origin Wallcoverings

Answered on

Yi Hsuan Chiang

StarStarStarStarStar
10/10

excellents

Product of service:
wallpaper

Published on

celine tanghe

StarStarHalf starEmpty starEmpty star
5/10

Snelle levering van de stalen. Toch ga ik niet bestellen, ik miste textuur in het behangpapier. De kleuren waren wel mooi.

Product of service:
Behangpapier

Published on

Answer Origin - luxury wallcoverings

Goedemorgen Celine, Dank je wel voor je review. Maar goed dat je eerst een staal hebt besteld. Met vriendelijke groet, Origin Wallcoverings

Answered on

Camilla Blom (Interior Designer)

Half starEmpty starEmpty starEmpty starEmpty star
1/10

I ordered 2 rolls of wallpaper. On the pictures it looks light blue. The description says blue, but when I received them, they were clearly not blue, but much more green. I have now returned them after a really bad experience with customer service and it costed me 175 DKK to return them. And you wouldn't help with the expense. No, I shouldn't ask for samples. You need to give the right description! It's the second time I order wallpaper (Cranes), where the description said grey, but the birds are... green as well. Just not good enough.

Product of service:
Bamboo leafs

Published on

Answer Origin - luxury wallcoverings

Hello Camilla, We'd like to remind you that colors can vary from screen to screen. Some people call it blue or green, or vice versa. By ordering a sample first, you can see it in person and save on return shipping. Kind regards, Origin Wallcoverings

Answered on

Yvonne van Dijk

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Bert bad

Product of service:
Origin vliesbehang

Published on

Answer Origin - luxury wallcoverings

Hello Yvonne, We are sorry you are not satisfied. Could you please send us an email with your order number and let us know what is wrong? We are happy to help you! Kind regards, Origin Wallcoverings

Answered on

Yi Hsuan Chiang

StarStarStarStarStar
10/10

pretty and high quality product

Product of service:
wallpaper

Published on

Erica Nunnally

StarStarStarEmpty starEmpty star
6/10

Exceedingly long delivery times

Product of service:
Eco leather tiles - cognac

Published on

Alexander John Clark

StarStarStarStarEmpty star
8/10

Very good

Product of service:
Wallpaper that was difficult to buy in Norway

Published on

Jo Byrne

StarStarStarStarEmpty star
8/10

Good

Product of service:
Did not purchase as I found a much better price for the same wallpaper on another site.

Published on

Loes Dundas

StarStarStarStarStar
10/10

Good service

Product of service:
Wallpaper sample

Published on

Evelien van Hercules

StarStarStarStarEmpty star
8/10

ok

Product of service:
samples

Published on

Simone Sinclair

StarEmpty starEmpty starEmpty starEmpty star
2/10

I have been waiting over 2 weeks to receive samples that were required quickly. So cant review the product, but customer services not particularly helpful

Product of service:
Samples of wallpaper ahead of product order

Published on

Answer Origin - luxury wallcoverings

Hello Simone, I checked it for you. We sent the samples to you by post on September 6. You should have already received this. We kindly request that you send us an email to info@originwallcoverings.com with your order number so that we can send the samples to you again. Our apologies for the inconvenience. Kind regards, Origin Wallcoverings

Answered on

Reviews

Origin - luxury wallcoverings collects company reviews at Feedback Company. The company collects reviews independently.

Origin - luxury wallcoverings has achieved the following results:

  • checkAverage score: 6.2/10
  • check50 collected reviews
  • checkFirst review written on 14 November 2019

Origin - luxury wallcoverings

Over the years, Origin - luxury wallcoverings has evolved into one of the leading names with regard to high quality wallcoverings for use in residential and professional environments. The wide range of refined wallcoverings offers excellent quality and includes designs varying from lush floral motifs to classic strips and from minimalist, sophisticated patterns to bold graphic prints. Today, the Origin wallcoverings adorn the walls of many homes, hotels, restaurants and other project interiours in over 50 countries worldwide

Contact

Origin - luxury wallcoverings

Staalsteden 31

7547TA Enschede

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
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neutralface
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neutralface
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Net Promoter Score (NPS)=% Promoters - % Detractors

50 reviews

Daan

StarStarStarStarHalf star
9/10

Very good service, fast shipping and good returns

Product of service:
Wallpaper and glue

Published on

Danique Wevers

StarStarStarStarHalf star
9/10

Amazing

Product of service:
Graphic 3d wallpaper

Published on

J

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Nothing like advertised.

Product of service:
wallpaper clay plaster terracotta

Published on

Answer Origin - luxury wallcoverings

Hello Josefien, We're sorry you're not satisfied with your order. If it's still in its original packaging and undamaged, you can return it within 30 days of receipt. You'll find a returns form in the box with your order. Kind regards, Origin Wallcoverings

Answered on

Andreea

Half starEmpty starEmpty starEmpty starEmpty star
1/10

I saw everyones reviews but I wanted to try out my luck 🤞. On the 15th of nov o ordered 2 samples just to see the quality of their products and if they are as bad as everyone here is saying regarding the service. i noticed that even after a couple of days my order status was still processing. Gave them an email and they confirmed that everything if ok and on the 17th of nov they already delivered my samples. Today, as we are getting close to their delivery time which was 1 dec I wrote them an email asking about my orders status. First reply was the same as first, that they already confirmed that the samples were delivered, and later the same day, another email came in and someone just informed me that one of the samples is out of stoc and they will resend the whole order once again when both of my items will be available. Please, please! Don't order! For your moneys sake😅

Product of service:
2 wallpaper samples

Published on

Answer Origin - luxury wallcoverings

Good morning, As we informed you, we have sent you the samples by post on November 17th. Unfortunately, they didn't arrive, so we're offering to send them to you again free of charge. Unfortunately, one sample is currently out of stock, so we can ship your order next week. Kind regards, Origin Wallcoverings

Answered on

Yi Hsuan Chiang

StarStarStarStarStar
10/10

excellents

Product of service:
wallpaper

Published on

celine tanghe

StarStarHalf starEmpty starEmpty star
5/10

Snelle levering van de stalen. Toch ga ik niet bestellen, ik miste textuur in het behangpapier. De kleuren waren wel mooi.

Product of service:
Behangpapier

Published on

Answer Origin - luxury wallcoverings

Goedemorgen Celine, Dank je wel voor je review. Maar goed dat je eerst een staal hebt besteld. Met vriendelijke groet, Origin Wallcoverings

Answered on

Camilla Blom (Interior Designer)

Half starEmpty starEmpty starEmpty starEmpty star
1/10

I ordered 2 rolls of wallpaper. On the pictures it looks light blue. The description says blue, but when I received them, they were clearly not blue, but much more green. I have now returned them after a really bad experience with customer service and it costed me 175 DKK to return them. And you wouldn't help with the expense. No, I shouldn't ask for samples. You need to give the right description! It's the second time I order wallpaper (Cranes), where the description said grey, but the birds are... green as well. Just not good enough.

Product of service:
Bamboo leafs

Published on

Answer Origin - luxury wallcoverings

Hello Camilla, We'd like to remind you that colors can vary from screen to screen. Some people call it blue or green, or vice versa. By ordering a sample first, you can see it in person and save on return shipping. Kind regards, Origin Wallcoverings

Answered on

Yvonne van Dijk

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Bert bad

Product of service:
Origin vliesbehang

Published on

Answer Origin - luxury wallcoverings

Hello Yvonne, We are sorry you are not satisfied. Could you please send us an email with your order number and let us know what is wrong? We are happy to help you! Kind regards, Origin Wallcoverings

Answered on

Yi Hsuan Chiang

StarStarStarStarStar
10/10

pretty and high quality product

Product of service:
wallpaper

Published on

Erica Nunnally

StarStarStarEmpty starEmpty star
6/10

Exceedingly long delivery times

Product of service:
Eco leather tiles - cognac

Published on

Alexander John Clark

StarStarStarStarEmpty star
8/10

Very good

Product of service:
Wallpaper that was difficult to buy in Norway

Published on

Jo Byrne

StarStarStarStarEmpty star
8/10

Good

Product of service:
Did not purchase as I found a much better price for the same wallpaper on another site.

Published on

Loes Dundas

StarStarStarStarStar
10/10

Good service

Product of service:
Wallpaper sample

Published on

Evelien van Hercules

StarStarStarStarEmpty star
8/10

ok

Product of service:
samples

Published on

Simone Sinclair

StarEmpty starEmpty starEmpty starEmpty star
2/10

I have been waiting over 2 weeks to receive samples that were required quickly. So cant review the product, but customer services not particularly helpful

Product of service:
Samples of wallpaper ahead of product order

Published on

Answer Origin - luxury wallcoverings

Hello Simone, I checked it for you. We sent the samples to you by post on September 6. You should have already received this. We kindly request that you send us an email to info@originwallcoverings.com with your order number so that we can send the samples to you again. Our apologies for the inconvenience. Kind regards, Origin Wallcoverings

Answered on

Reviews

Origin - luxury wallcoverings collects company reviews at Feedback Company. The company collects reviews independently.

Origin - luxury wallcoverings has achieved the following results:

  • checkAverage score: 6.2/10
  • check50 collected reviews
  • checkFirst review written on 14 November 2019

Origin - luxury wallcoverings

Over the years, Origin - luxury wallcoverings has evolved into one of the leading names with regard to high quality wallcoverings for use in residential and professional environments. The wide range of refined wallcoverings offers excellent quality and includes designs varying from lush floral motifs to classic strips and from minimalist, sophisticated patterns to bold graphic prints. Today, the Origin wallcoverings adorn the walls of many homes, hotels, restaurants and other project interiours in over 50 countries worldwide

Contact

Origin - luxury wallcoverings

Staalsteden 31

7547TA Enschede

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation