Very clear and friendly communication. Good printing quality as expected. Fast delivery.

I had a bad experience with Gildeprint. Summary: They made many mistakes, didn't acknowledge their mistakes, and did not respond to many emails. - The colours in the final delivery's cover differed from the test order. The colours of the test print were the correct colours, so this is very unfortunate. - I had given careful instructions about the crop locations of the cover and the crop locations were marked on the pdf file as requested. However, they edited the file and chose different crop locations without telling me. This caused the text on the spine to be off-centre. My emails asking why they had changed this were left unanswered. I had to correct this the old-fashioned way with a test print and ruler. - Gildeprint has a booklet with information about printing theses which is very outdated. The options I chose were not available anymore. So I just had to go with their choices instead of making informed choices myself. - Gildeprint caused several delays. Because of a deadline, this made it impossible for me to switch to another printer, which I would have certainly done otherwise.

Prachtig eindresultaat en vriendelijke en snelle service

A horrible nightmare!

They made terrible color mistake in printing, but do not take any responsibility. I couldn't receive sample although they insisted it should be sent. I couldn't help going ahead due to the time restriction for my defense. When I received copies, I found that some color graphs were messed up. Red lines become blue and vice versa. They attributed it to my fault that I didn't carefully check when they send me a digital proof. However, it shouldn't make sense I check every pages. For this color error, how can I image they would make such a stupid and rudimentary mistake? This is an extremely sneak and creepy strategy to put all the responsibility to the customers and to hide their mistakes.

Extremely bad

I had a great experience with Gildeprint. They provided an extremely effective service and always answered all my questions in a short time. The quality of the thesis was great and delivered right on time! The final price was adequate. I advise this service to anyone who needs to print their thesis

Overall my experience with Gildeprint was TERRIBLE. I do not recommend the extra stress during an already time-sentive and demanding time like your PhD defence. Gildeprint never kept their time promises, they weren't responsive to emails, they printed the bookmark with the WRONG date despite several emails highlighting the error, they printed my books in such LOW QUALITY you could not read my institutional logo, and they delivered the new books LATE.

Very good results, that is what counts. Fair price also. Sometimes communication was slightly meagre, but adequate.

Responsive and on time. They made a really nice print of my booklet. And it arrived as agreed. Booklet design is not their strong side, so that part is better to do yourself.

Hele slechte ervaring met Gildeprint, ik ben vanaf het begin af aan slecht geholpen: geen reactie op mail, geleverde boeken waarvan de gekleurde pagina's loszitten, blauwe streep op de omslag die daar niet thuis hoort!! Er werden nieuwe boeken geleverd en wat blijkt dat de gekleurde pagina's in mn boekje nog steeds loszitten! Controleer het even voordat je het opstuurt. Hier wil je toch niet tegenaan lopen tijdens de meest spannende fase van je PhD, dit zorgt alleen maar voor extra stress. Ps. die mooie lijst met de omslag van het proefschift die mijn gepromoveerde collega's hebben ontvangen, heb ik niet gekregen... I

Heel goed, heel flexibel, snelle reactie. Heel tevreden over de lay-out en kwaliteit.

Avoid at any cost ! The first invoice was really expensive compared to other printers but then when I mentionned to them they aligned their price to others and told me that Gildeprint had a higher quality so I went for them. Then, they lost the first printproof and we still do not know where it is (hopefully, I had no confidential data). The time to figure it out, I received the second printproof 10 days after I submitted my files. The printproof was fine. Then, 5 working days later, I receive my 160 books and the printing was really bad, the words were distorded (I do not even know how it is possible since I sent a PDF). When I mail them to report this problem, they promise to call me back to fix the issue but instead I got a package including a postcard "You Rock" with some apologizes (with spelling mistakes) and a pair of happy socks to "make me happier". This is just ridiculous.

Druk van 200 proefschriften, als pdf aangeleverd. Tevens afstemming van omslag obv aangeleverde afbeelding en duidelijke wensen.

Quick response, professional, however the price quotation is done randomly, so it seems. There is not a clear pattern how this is done, and between two colleagues we have totally different prices, which is not normal for the same order!