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Erik Schuffel Slaapcomfort EN

10 /10

StarStarStarStarStar

5 reviewsWrite review

checkbox100% recommends Erik Schuffel Slaapcomfort EN!

5 reviews

Anonymous

StarStarStarStarStar
10/10

Very pleasant experience, friendly and knowledgeable sellers. I was given enough time and space to test the mattress extensively.

Describe your experience with the purchased product here. Does it meet your expectations?
Very pleased with the purchase. The mattress is of high quality, keeps its shape, no pits, the support given to the body is still perfect. I have got it for over a year now. My back and neck problems are also gone. Perfect mattress.
Did the delivery time meet your expectations?
It was as agreed
Product of service:
Mattress Nube soft comfort

Published on

Answer Erik Schuffel Slaapcomfort EN

Thanks Renata for your kind feedback.

Answered on

Anonymous

StarStarStarStarStar
10/10

Super nice product and Erik from the company where I purchased in Holland is the best

Describe your experience with the purchased product here. Does it meet your expectations?
It’s exactly wat I needed
Did the delivery time meet your expectations?
On time
Product of service:
Matras

Published on

Answer Erik Schuffel Slaapcomfort EN

Many thanks for your kind feedback.

Answered on

Anonymous

StarStarStarStarStar
10/10

My overall experience is rather good; the customer care/service in The Netherlands is superb.

Did the delivery time meet your expectations?
Yes, for both delivery and replacement
Describe your experience with the purchased product here. Does it meet your expectations?
My experience with the product is bitter-sweet. I guess I was rather unlucky with the mattress as there was a production fault and the mattress arrived tot he Netherlands (I guess from Italy) damaged on one side. The Dorelan people in Leiderdorp were excellent in the management of the issue: in a matter of days (less than 20 days in all) they came over twice to assess the problem and had a new mattress delivered to replace the faulted one.
Product of service:
Tamara bed (200 x 210) + mattress + bed linen

Published on

Answer Erik Schuffel Slaapcomfort EN

Thank you very much for your kind feedback. As explained, the damage to the mattress probably occurred during transport from Italy to the Netherlands. But we are pleased that we were able to deliver a new replacement mattress so quickly in collaboration with the factory.

Answered on

Anonymous

StarStarStarStarStar
10/10

Very friendly

Describe your experience with the purchased product here. Does it meet your expectations?
Great offer
Did the delivery time meet your expectations?
Yes
Product of service:
Pillow

Published on

Answer Erik Schuffel Slaapcomfort EN

We are pleased to see that you are very satisfied with the Dorelan pillow. Thank you.

Answered on

Anonymous

StarStarStarStarStar
10/10

Very Good

Did the delivery time meet your expectations?
Yes
Describe your experience with the purchased product here. Does it meet your expectations?
Yes, very comfortable
Product of service:
Mattress Topper Comfort Suite Imperial/Royal

Published on

Answer Erik Schuffel Slaapcomfort EN

Thank you for your kind feedback. We are pleased to see that you are satisfied with the mattress topper.

Answered on

Reviews

Erik Schuffel Slaapcomfort EN collects company reviews at Feedback Company. The company collects reviews independently.

Erik Schuffel Slaapcomfort EN has achieved the following results:

  • checkAverage score: 10/10
  • check5 collected reviews
  • checkFirst review written on 27 September 2022

Erik Schuffel Slaapcomfort EN

Contact

Erik Schuffel Slaapcomfort EN

Elisabethhof 14

2353 EZ Leiderdorp

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
6
neutralface
7
neutralface
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happyface
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10

Net Promoter Score (NPS)=% Promoters - % Detractors

5 reviews

Anonymous

StarStarStarStarStar
10/10

Very pleasant experience, friendly and knowledgeable sellers. I was given enough time and space to test the mattress extensively.

Describe your experience with the purchased product here. Does it meet your expectations?
Very pleased with the purchase. The mattress is of high quality, keeps its shape, no pits, the support given to the body is still perfect. I have got it for over a year now. My back and neck problems are also gone. Perfect mattress.
Did the delivery time meet your expectations?
It was as agreed
Product of service:
Mattress Nube soft comfort

Published on

Answer Erik Schuffel Slaapcomfort EN

Thanks Renata for your kind feedback.

Answered on

Anonymous

StarStarStarStarStar
10/10

Super nice product and Erik from the company where I purchased in Holland is the best

Describe your experience with the purchased product here. Does it meet your expectations?
It’s exactly wat I needed
Did the delivery time meet your expectations?
On time
Product of service:
Matras

Published on

Answer Erik Schuffel Slaapcomfort EN

Many thanks for your kind feedback.

Answered on

Anonymous

StarStarStarStarStar
10/10

My overall experience is rather good; the customer care/service in The Netherlands is superb.

Did the delivery time meet your expectations?
Yes, for both delivery and replacement
Describe your experience with the purchased product here. Does it meet your expectations?
My experience with the product is bitter-sweet. I guess I was rather unlucky with the mattress as there was a production fault and the mattress arrived tot he Netherlands (I guess from Italy) damaged on one side. The Dorelan people in Leiderdorp were excellent in the management of the issue: in a matter of days (less than 20 days in all) they came over twice to assess the problem and had a new mattress delivered to replace the faulted one.
Product of service:
Tamara bed (200 x 210) + mattress + bed linen

Published on

Answer Erik Schuffel Slaapcomfort EN

Thank you very much for your kind feedback. As explained, the damage to the mattress probably occurred during transport from Italy to the Netherlands. But we are pleased that we were able to deliver a new replacement mattress so quickly in collaboration with the factory.

Answered on

Anonymous

StarStarStarStarStar
10/10

Very friendly

Describe your experience with the purchased product here. Does it meet your expectations?
Great offer
Did the delivery time meet your expectations?
Yes
Product of service:
Pillow

Published on

Answer Erik Schuffel Slaapcomfort EN

We are pleased to see that you are very satisfied with the Dorelan pillow. Thank you.

Answered on

Anonymous

StarStarStarStarStar
10/10

Very Good

Did the delivery time meet your expectations?
Yes
Describe your experience with the purchased product here. Does it meet your expectations?
Yes, very comfortable
Product of service:
Mattress Topper Comfort Suite Imperial/Royal

Published on

Answer Erik Schuffel Slaapcomfort EN

Thank you for your kind feedback. We are pleased to see that you are satisfied with the mattress topper.

Answered on

Reviews

Erik Schuffel Slaapcomfort EN collects company reviews at Feedback Company. The company collects reviews independently.

Erik Schuffel Slaapcomfort EN has achieved the following results:

  • checkAverage score: 10/10
  • check5 collected reviews
  • checkFirst review written on 27 September 2022

Erik Schuffel Slaapcomfort EN

Contact

Erik Schuffel Slaapcomfort EN

Elisabethhof 14

2353 EZ Leiderdorp

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation