Feedback Company

Hollandbikeshop.com [EN]

8.1 /10

StarStarStarStarEmpty star

319 reviewsWrite review

checkbox84% recommends Hollandbikeshop.com [EN]!

After sales
StarStarStarStarEmpty star
7.8/10
Customer-friendly
StarStarStarStarEmpty star
8.2/10
Delivery speed
StarStarStarStarEmpty star
8.2/10
319 reviews

Gabor

StarStarStarStarHalf star
9/10

Excellent service

Strengths
Flexibility
Improvements or suggestions
-
Product of service:
Rear child seat

Published on

Mia Andersson-Ek

StarStarStarEmpty starEmpty star
6/10

Fast delivery and extensive cataloge, but when I received the package the rainlegs were the wrong colour! I ordered 2 pcs black rainlegs but received 2pcs in reflective silver.

Improvements or suggestions
In the confirmation-email there was a button to cancel the order, but no button for problems with the order. That would have helped! Another problem is that when I clicked on information-pages about my order they were in some language (dutch?) that I can't read. It would have been helpful if the main pages were in english with an option to read in you own language (in my case Swedish).
Strengths
Extensive cataloge and good prices.
Product of service:
Rainlegs *2, Basil hand varmers *2, bell, raincover for bag

Published on

barbanbikes.com

StarStarStarStarStar
10/10

Excellent after-sales support, highly recommended

Improvements or suggestions
More photos and reviews with images of the products
Strengths
Clear and precise description
Product of service:
Burley Hitch Adapter Koppling M14x1.5 - Silver

Published on

Kirill Sarikov

StarStarEmpty starEmpty starEmpty star
4/10

Delayed, chaotic, disapointing

Improvements or suggestions
Improve warehouse picking acuracy (do not replace products without confirming with a customer). Double check the pricing of items on the website instead of selling at an incorrect price, realizing you messed up and just canceling the orders. Reply to customers at some point when they email you about receiving the wrong item... Do not promice next day delivery if uncapable of doing it..
Strengths
Product range
Product of service:
multiple

Published on

Marek

StarStarStarStarEmpty star
8/10

Very good service

Improvements or suggestions
improve visibility BLIK payment
Strengths
speed, good work.
Product of service:
348140

Published on

Pavel Vaida

StarStarStarStarStar
10/10

Excelent

Improvements or suggestions
Nimic. Rămâneți cum sunteți. Adică perfecți.
Strengths
Totul
Product of service:
Se potrivește perfect.

Published on

Rui Dias

StarStarStarStarEmpty star
8/10

I have encountered your first shop in previous years. Although I never pursued a purchase then, I already felt secure.

Strengths
Precisely what I wanted, you delivered
Improvements or suggestions
The address errors require attention
Product of service:
2300356

Published on

Roland Caftemo

StarStarStarStarStar
10/10

I find my object easy, fast delivery

Strengths
Fast and easy to deal with
Improvements or suggestions
Keep on like this
Product of service:
Battery for bicycle

Published on

Tomasz R

StarStarStarStarStar
10/10

Best Support

Improvements or suggestions
None
Strengths
Delivery And quality
Product of service:
Selle Bessano

Published on

Dilip Kothari

StarStarStarEmpty starEmpty star
6/10

It was easy to find the item that I was looking for. Ordering process was good. But the packing of the item was not suitable resulting in damaged package upon receipt.

Strengths
Good inventory and easy ordering process.
Improvements or suggestions
The packing of items needs more attention to find a suitable box with adequate cushioning.
Product of service:
Handle for the Euro ride bike carrier

Published on

Michaela

StarStarStarStarStar
10/10

Easy ordering, fast delivery.

Improvements or suggestions
I have nothing to complain about.
Strengths
Quality of goods
Product of service:
Abus U lock

Published on

Morgan Petersson

StarStarStarStarStar
10/10

Very good

Improvements or suggestions
Very good
Strengths
Very good
Product of service:
Elbatteri

Published on

Eoghan Davis

StarStarStarStarStar
10/10

Excellent service.

Strengths
Service. Excellent product range.
Improvements or suggestions
I'm happy - keep up the great service!
Product of service:
Dynamo light/parts; Pedals

Published on

John

StarHalf starEmpty starEmpty starEmpty star
3/10

Not Great

Strengths
They have a wide catalogue but you cant get the products
Improvements or suggestions
Deliver the products
Product of service:
Lots of stuff

Published on

Przemek

StarStarStarStarStar
10/10

Very good quality product. Securely packaged. I'm happy with my purchase.

Strengths
Solid products and safe packaging.
Improvements or suggestions
I have no suggestions.
Product of service:
Around Luna Rear Pet Basket 46 x 33 x 45cm - Black

Published on

Reviews

Hollandbikeshop.com [EN] collects company reviews at Feedback Company. The company collects reviews independently.

Hollandbikeshop.com [EN] has achieved the following results:

  • checkAverage score: 8.1/10
  • check319 collected reviews
  • checkFirst review written on 20 April 2016

Hollandbikeshop.com [EN]

Hollandbikeshop.com is passionate about cycling and has many years of experience in the bicycle industry. We sell just about everything to do with cycling, from children's bicycles to bicycle parts and bicycle accessories. Thanks to years of experience, we're able to offer you a product range of the highest quality and diversity for the most competitive prices. For all your bicycles, bicycle parts and bicycle accessories, you've come to the right place at Hollandbikeshop.com.

Contact

Hollandbikeshop.com [EN]

Molenweer 22

2291NR Wateringen

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
6
neutralface
7
neutralface
8
happyface
9
happyface
10

Net Promoter Score (NPS)=% Promoters - % Detractors

After sales
StarStarStarStarEmpty star
7.8/10
Customer-friendly
StarStarStarStarEmpty star
8.2/10
Delivery speed
StarStarStarStarEmpty star
8.2/10
319 reviews

Gabor

StarStarStarStarHalf star
9/10

Excellent service

Strengths
Flexibility
Improvements or suggestions
-
Product of service:
Rear child seat

Published on

Mia Andersson-Ek

StarStarStarEmpty starEmpty star
6/10

Fast delivery and extensive cataloge, but when I received the package the rainlegs were the wrong colour! I ordered 2 pcs black rainlegs but received 2pcs in reflective silver.

Improvements or suggestions
In the confirmation-email there was a button to cancel the order, but no button for problems with the order. That would have helped! Another problem is that when I clicked on information-pages about my order they were in some language (dutch?) that I can't read. It would have been helpful if the main pages were in english with an option to read in you own language (in my case Swedish).
Strengths
Extensive cataloge and good prices.
Product of service:
Rainlegs *2, Basil hand varmers *2, bell, raincover for bag

Published on

barbanbikes.com

StarStarStarStarStar
10/10

Excellent after-sales support, highly recommended

Improvements or suggestions
More photos and reviews with images of the products
Strengths
Clear and precise description
Product of service:
Burley Hitch Adapter Koppling M14x1.5 - Silver

Published on

Kirill Sarikov

StarStarEmpty starEmpty starEmpty star
4/10

Delayed, chaotic, disapointing

Improvements or suggestions
Improve warehouse picking acuracy (do not replace products without confirming with a customer). Double check the pricing of items on the website instead of selling at an incorrect price, realizing you messed up and just canceling the orders. Reply to customers at some point when they email you about receiving the wrong item... Do not promice next day delivery if uncapable of doing it..
Strengths
Product range
Product of service:
multiple

Published on

Marek

StarStarStarStarEmpty star
8/10

Very good service

Improvements or suggestions
improve visibility BLIK payment
Strengths
speed, good work.
Product of service:
348140

Published on

Pavel Vaida

StarStarStarStarStar
10/10

Excelent

Improvements or suggestions
Nimic. Rămâneți cum sunteți. Adică perfecți.
Strengths
Totul
Product of service:
Se potrivește perfect.

Published on

Rui Dias

StarStarStarStarEmpty star
8/10

I have encountered your first shop in previous years. Although I never pursued a purchase then, I already felt secure.

Strengths
Precisely what I wanted, you delivered
Improvements or suggestions
The address errors require attention
Product of service:
2300356

Published on

Roland Caftemo

StarStarStarStarStar
10/10

I find my object easy, fast delivery

Strengths
Fast and easy to deal with
Improvements or suggestions
Keep on like this
Product of service:
Battery for bicycle

Published on

Tomasz R

StarStarStarStarStar
10/10

Best Support

Improvements or suggestions
None
Strengths
Delivery And quality
Product of service:
Selle Bessano

Published on

Dilip Kothari

StarStarStarEmpty starEmpty star
6/10

It was easy to find the item that I was looking for. Ordering process was good. But the packing of the item was not suitable resulting in damaged package upon receipt.

Strengths
Good inventory and easy ordering process.
Improvements or suggestions
The packing of items needs more attention to find a suitable box with adequate cushioning.
Product of service:
Handle for the Euro ride bike carrier

Published on

Michaela

StarStarStarStarStar
10/10

Easy ordering, fast delivery.

Improvements or suggestions
I have nothing to complain about.
Strengths
Quality of goods
Product of service:
Abus U lock

Published on

Morgan Petersson

StarStarStarStarStar
10/10

Very good

Improvements or suggestions
Very good
Strengths
Very good
Product of service:
Elbatteri

Published on

Eoghan Davis

StarStarStarStarStar
10/10

Excellent service.

Strengths
Service. Excellent product range.
Improvements or suggestions
I'm happy - keep up the great service!
Product of service:
Dynamo light/parts; Pedals

Published on

John

StarHalf starEmpty starEmpty starEmpty star
3/10

Not Great

Strengths
They have a wide catalogue but you cant get the products
Improvements or suggestions
Deliver the products
Product of service:
Lots of stuff

Published on

Przemek

StarStarStarStarStar
10/10

Very good quality product. Securely packaged. I'm happy with my purchase.

Strengths
Solid products and safe packaging.
Improvements or suggestions
I have no suggestions.
Product of service:
Around Luna Rear Pet Basket 46 x 33 x 45cm - Black

Published on

Reviews

Hollandbikeshop.com [EN] collects company reviews at Feedback Company. The company collects reviews independently.

Hollandbikeshop.com [EN] has achieved the following results:

  • checkAverage score: 8.1/10
  • check319 collected reviews
  • checkFirst review written on 20 April 2016

Hollandbikeshop.com [EN]

Hollandbikeshop.com is passionate about cycling and has many years of experience in the bicycle industry. We sell just about everything to do with cycling, from children's bicycles to bicycle parts and bicycle accessories. Thanks to years of experience, we're able to offer you a product range of the highest quality and diversity for the most competitive prices. For all your bicycles, bicycle parts and bicycle accessories, you've come to the right place at Hollandbikeshop.com.

Contact

Hollandbikeshop.com [EN]

Molenweer 22

2291NR Wateringen

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation