Reviews

8.9 / 10
103 reviews
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94% of the customers recommend this company.

Information on the website
8.6/10
Ease of ordering
8.7/10
Delivery speed
8.2/10
Order status updates
8.7/10
Customer-friendly
9/10
Response time
9.2/10
After sales
8.2/10

103 Reviews

Anonymous
8/10

I have shopped with Bivolino for about 8 or 9 years, having found them on the internet via google. My husband's shirts were poor quality and ill-fitting from most shirt manufacturers, even Marks &...

Strengths

It's easy to understand, although see below, it has become more difficult! In the past, once I had all the details , it became a simple exercise to re-order. The choice of fabrics has grown, including dress shirts. Additionally the styles have grown too and one can now really tailor the design with numerous collar styles. Companies now don't expect workers to be so formal in their attire, many casual shirts 'off the peg' are just too casual and poor quality, at Bivolino a casual shirt can still be fabulous and fun but can take you anywhere and you still look the part.

Improvements or suggestions

This time, I couldn't seem to log in using my email address and password. I therefore had to contact the company and received a link to login. However the site took me all the place, first it was in Dutch, I tried to change it to English and the first page was English and then the shirt details page went into French. I tried ordering in French but then I couldn't update personal details. Basically we have ordered for a family member before and his details kept appearing as a default rather than my husband. Also I wanted to order 3 shirts, I couldn't choose between the wonderful fabrics on offer, but by the time I had done 2 shirts I couldn't spend any more time on this exercise as I had work to do. An easier way of ordering or clicking the name of the person so all shirts could have the same details as opposed to going back and inputting everything from scratch. I understand, however, that this must be quite hard to do, but despite knowing the site well it took me a long time to do 2 shirts and I really wanted 3!


James
10/10

I placed a custom order with all my measurements. I was a bit sceptical I must admit, especially when they said they would calculate the fit from my heigh and weight. But it is absolutely perfect....

Strengths

Fast turn around. Options for fabrics and customisation

Improvements or suggestions

I would have preferred to not had a logo anywhere


Simon
10/10

First class product and fist class service. The shirt fits perfectly and it arrived on time. I will be using you again.

Strengths

Easy to order


Anonymous
9/10

The shirts I have purchased are perfect in fit and style and the quality is first class. The standard of customer care and communication is second to none.

Strengths

The ease and enjoyment of designing a unique shirt in the comfort of your own relaxed enviroment with the confidence of knowing it will be a perfect fit for you.

Improvements or suggestions

The only improvement I could see is the design side of the website to be a bit easier to use.


Anonymous
10/10

I am 2 m 10 cm tall and have ordered shirts from Bivolino on three occasions. Each time I’ve been impressed with the quality of the shirts, their fit and the speed that they were seen and shipped.

Strengths

Wide array of style options and fabrics combined with speed of manufacture.


Peter K
10/10

The shirt arrived, it is magnificent just what I wanted. Thanks to you all at customer services for assisting, changing and adapting my first input – very happy – thanks and kind regards, Peter

Strengths

Very nice materials, great design site on the web, fantastic customer services back up, have been a customer for some years now and couldn't recommend them more highly - I wear my shirts with pride and compliments from others - 10*****

Improvements or suggestions

Hard to think of any improvement for something which is perfect


Anonymous
9/10

First impressions are positive, will have a better appreciation of the company after wearing the shirts on a few occasions.

Strengths

Offers made to measure shirts which is a rarity these days. Simple process to construct garments and add/remove features.

Improvements or suggestions

Nothing yet.


Anonymous
9/10

Excellent Service


Peter
10/10

Great products and the most fantastic service - they are simply the best

Strengths

Custom made shirts, allowing very individual design, and if you make an error they will correct it - great follow-up
and amazing products with great materials, beautiful tailoring and the greatest customer support - try them

Improvements or suggestions

None cannot see how you make the best better and I have been using them for a number of years


Peter
10/10

I have been a customer for a number of years now and the quality and service are second to none - nothing is ever to much trouble. Where I have made mistakes, they have volunteered to correct them -...

Strengths

Obviously the shirt design features are easy to use and provide the perfect opportunity to create great individual shirts.

Improvements or suggestions

I'm not sure it can - it is the best already