Feedback Company

BB&L Autoverhuur

9.3 /10

StarStarStarStarHalf star

597 reviewsWrite review

checkbox98% recommends BB&L Autoverhuur!

Kwaliteit huurauto
StarStarStarStarHalf star
9.2/10
Service
StarStarStarStarHalf star
9.4/10
597 reviews

Nene

StarStarStarStarStar
10/10

Ja

Verbeterpunten of tips
Niks, nada, nop !

Published on

Syd Visser

StarStarStarStarStar
10/10

Yes

Verbeterpunten of tips
Maybe update the GPS on your vehicles more often

Published on

Maurice van der heiden

StarStarStarStarStar
10/10

Ja

Verbeterpunten of tips
Geen

Published on

Alfons Reitsma

StarStarStarStarStar
10/10

ja

Verbeterpunten of tips
location of kiosk

Published on

Susanne

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Ja

Verbeterpunten of tips
Worst experience ever. I rented a car from 13 July - 13 August. Right now I am still arguing with them over wrongfully charged administration costs. I am asked to show proof of payment, whilst they cannot provide me with the right documents that state that I indeed owe them money. They charged my credit card, without my permission, whilst their policy mentions that they will only do this after your permission. I have been emailing them abput this issue for the past 2 weeks, but I get 0 response. Would not recommend this company, as their emergency service during the rental period also fully lacked.

Published on

Xrava

StarStarStarStarStar
10/10

Yes It Did

Verbeterpunten of tips
There was no body from BB&L when I brought the car back , no walk around , this could be inproved , when they find something on the car what was missed by pickup , you can not defend your self.

Published on

General Public

Half starEmpty starEmpty starEmpty starEmpty star
1/10

No

Verbeterpunten of tips
Employees should be polite to the public when out & about.

Published on

Bram Steller

StarStarStarStarStar
10/10

Fantastisch ! Enige car rental met deze unique, persoonlijke service ! Complimented aan BB&L en Alec ! Enig in hun soort ! Gewoon volhouden !

Verbeterpunten of tips
Concurrentie voordeel vasthoudemn !

Published on

Arie de Bruijn

StarStarStarStarHalf star
9/10

Always, I never had problems

Verbeterpunten of tips
None

Published on

Bert Kuijpers

StarStarStarStarStar
10/10

I have been hiring cars from BB$L for more than 30 years from South Africa and every time it was a pleasure to deal with this company. In accidents not my fault, payments upon arrival etc was professionally resolved .

Verbeterpunten of tips
Maybe the picking up of the auto could be improved, but I don't think it is possible

Published on

John Padwick

StarStarStarStarStar
10/10

Ja

Verbeterpunten of tips
Bij terugbrengen van de auto were dear niet zoveel aandacht aan besteedt. Dat zou mischief wat bet er kunnen.

Published on

Robert van der Zande

StarStarStarStarStar
10/10

Volledig, zelfs beter dan verwacht

Verbeterpunten of tips
I have used BBL for several years now, and can fully recommend their professional service, with full personal detail for the customer’s needs. Best value for money!

Published on

Robert van der Zande

StarStarStarStarStar
10/10

Zelfs beter dan Ik verwachtte

Verbeterpunten of tips
Alles zeer vlot: correspondentie, organisatie en afleveren en ophalen, alles zeer gemakkelijk

Published on

Vikas Manra

StarStarStarStarStar
10/10

Certainly, exceeded expectation

Verbeterpunten of tips
Great service, very helpful staff, excellent check in and check out

Published on

Angelique van den Berg - van de Ven

StarStarStarStarStar
10/10

After we had rent a car through BB&L in 2019, we again used their service in december 2020 / januari 2022. The mail traffic is excellent and the pick up at their own counter at Schiphol went smoothly. We got a new car Just last time and it only had 300 km on the clock. Delivering the car to their own drop off counter at Schiphol was quick and easy. The cars are also equipped with a navigation system, which is of course a plus if you do't often drive in the netherlands. The price included unlimited kilometers! Next time we will choose BB&L again.

Verbeterpunten of tips
None

Published on

Reviews

BB&L Autoverhuur collects company reviews at Feedback Company. The company collects reviews independently.

BB&L Autoverhuur has achieved the following results:

  • checkAverage score: 9.3/10
  • check597 collected reviews
  • checkFirst review written on 28 May 2015

BB&L Autoverhuur

BB&L is a car rental company that specialises in car hire from the airport. We provide rental cars at Schiphol and Eindhoven Airport or, if you wish, at your hotel in the Schiphol area.

Contact

BB&L Autoverhuur

Rijnlanderweg 774

2132 NM Hoofddorp

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
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Net Promoter Score (NPS)=% Promoters - % Detractors

Kwaliteit huurauto
StarStarStarStarHalf star
9.2/10
Service
StarStarStarStarHalf star
9.4/10
597 reviews

Nene

StarStarStarStarStar
10/10

Ja

Verbeterpunten of tips
Niks, nada, nop !

Published on

Syd Visser

StarStarStarStarStar
10/10

Yes

Verbeterpunten of tips
Maybe update the GPS on your vehicles more often

Published on

Maurice van der heiden

StarStarStarStarStar
10/10

Ja

Verbeterpunten of tips
Geen

Published on

Alfons Reitsma

StarStarStarStarStar
10/10

ja

Verbeterpunten of tips
location of kiosk

Published on

Susanne

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Ja

Verbeterpunten of tips
Worst experience ever. I rented a car from 13 July - 13 August. Right now I am still arguing with them over wrongfully charged administration costs. I am asked to show proof of payment, whilst they cannot provide me with the right documents that state that I indeed owe them money. They charged my credit card, without my permission, whilst their policy mentions that they will only do this after your permission. I have been emailing them abput this issue for the past 2 weeks, but I get 0 response. Would not recommend this company, as their emergency service during the rental period also fully lacked.

Published on

Xrava

StarStarStarStarStar
10/10

Yes It Did

Verbeterpunten of tips
There was no body from BB&L when I brought the car back , no walk around , this could be inproved , when they find something on the car what was missed by pickup , you can not defend your self.

Published on

General Public

Half starEmpty starEmpty starEmpty starEmpty star
1/10

No

Verbeterpunten of tips
Employees should be polite to the public when out & about.

Published on

Bram Steller

StarStarStarStarStar
10/10

Fantastisch ! Enige car rental met deze unique, persoonlijke service ! Complimented aan BB&L en Alec ! Enig in hun soort ! Gewoon volhouden !

Verbeterpunten of tips
Concurrentie voordeel vasthoudemn !

Published on

Arie de Bruijn

StarStarStarStarHalf star
9/10

Always, I never had problems

Verbeterpunten of tips
None

Published on

Bert Kuijpers

StarStarStarStarStar
10/10

I have been hiring cars from BB$L for more than 30 years from South Africa and every time it was a pleasure to deal with this company. In accidents not my fault, payments upon arrival etc was professionally resolved .

Verbeterpunten of tips
Maybe the picking up of the auto could be improved, but I don't think it is possible

Published on

John Padwick

StarStarStarStarStar
10/10

Ja

Verbeterpunten of tips
Bij terugbrengen van de auto were dear niet zoveel aandacht aan besteedt. Dat zou mischief wat bet er kunnen.

Published on

Robert van der Zande

StarStarStarStarStar
10/10

Volledig, zelfs beter dan verwacht

Verbeterpunten of tips
I have used BBL for several years now, and can fully recommend their professional service, with full personal detail for the customer’s needs. Best value for money!

Published on

Robert van der Zande

StarStarStarStarStar
10/10

Zelfs beter dan Ik verwachtte

Verbeterpunten of tips
Alles zeer vlot: correspondentie, organisatie en afleveren en ophalen, alles zeer gemakkelijk

Published on

Vikas Manra

StarStarStarStarStar
10/10

Certainly, exceeded expectation

Verbeterpunten of tips
Great service, very helpful staff, excellent check in and check out

Published on

Angelique van den Berg - van de Ven

StarStarStarStarStar
10/10

After we had rent a car through BB&L in 2019, we again used their service in december 2020 / januari 2022. The mail traffic is excellent and the pick up at their own counter at Schiphol went smoothly. We got a new car Just last time and it only had 300 km on the clock. Delivering the car to their own drop off counter at Schiphol was quick and easy. The cars are also equipped with a navigation system, which is of course a plus if you do't often drive in the netherlands. The price included unlimited kilometers! Next time we will choose BB&L again.

Verbeterpunten of tips
None

Published on

Reviews

BB&L Autoverhuur collects company reviews at Feedback Company. The company collects reviews independently.

BB&L Autoverhuur has achieved the following results:

  • checkAverage score: 9.3/10
  • check597 collected reviews
  • checkFirst review written on 28 May 2015

BB&L Autoverhuur

BB&L is a car rental company that specialises in car hire from the airport. We provide rental cars at Schiphol and Eindhoven Airport or, if you wish, at your hotel in the Schiphol area.

Contact

BB&L Autoverhuur

Rijnlanderweg 774

2132 NM Hoofddorp

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation