Feedback Company

Antratek Electronics

9.2 /10

StarStarStarStarHalf star

697 reviewsWrite review

checkbox95% recommends Antratek Electronics!

Customer friendliness
StarStarStarStarHalf star
9.2/10
Ease of ordering
StarStarStarStarHalf star
9.4/10
Order status updates
StarStarStarStarHalf star
9.2/10
697 reviews

Denis Nedl

StarStarStarStarHalf star
9/10

Well sorted, fair prices, and fast delivery.

Did you appreciate having the option to select a carrier?
No
Which shipping method did you choose?
DHL
Strengths
Fast and just the right amount of emails.

Published on

Daniel Dyntar

StarStarStarStarStar
10/10

Great

Which shipping method did you choose?
DHL
Improvements or suggestions
None
Did you appreciate having the option to select a carrier?
No

Published on

Elji

StarStarStarStarStar
10/10

Very good

Do you have any comments about the chosen carrier?
Not good too long delivery
Strengths
Very friendly and fast responce
Improvements or suggestions
No

Published on

Jens Klint

StarStarStarStarStar
10/10

Easy

Which shipping method did you choose?
GLS
Strengths
Easy
Did you appreciate having the option to select a carrier?
Yes

Published on

Gert Monberg Mortensen

StarStarStarStarStar
10/10

Really good

Improvements or suggestions
Better delivery status
Strengths
Nice and friendly
Did you appreciate having the option to select a carrier?
Yes

Published on

Ole Steen Larsen

StarStarStarStarStar
10/10

Very good service and amazing ePaper product and easy to use.

Which shipping method did you choose?
GLS
Do you have any comments about the chosen carrier?
Very good service
Strengths
Very good Service

Published on

Kristian Georgiev

StarStarStarHalf starEmpty star
7/10

Mid level, because of very slow delivery. In fact I still haven't received my order.

Improvements or suggestions
-
Do you have any comments about the chosen carrier?
Very bad.
Strengths
Perfect customer service

Published on

Answer Antratek Electronics

Dear Kristian, Thank you for taking the time to leave us a review. We are very happy to hear that you were satisfied with our customer service, although we are sorry that the delivery did not meet your expectations. We always do our best to process and dispatch orders as quickly as possible. Once a shipment has been handed over to the selected carrier, however, the actual delivery process is unfortunately outside of our direct control. In this case, it appears that your parcel experienced an unexpected delay with GLS. We are glad to see that your order has now been delivered and hope you are happy with your purchase. Despite the unfortunate delay, we sincerely hope you will consider Antratek again for a future order and that next time the delivery will be just as smooth as the service you received from us. Best regards, Team Antratek

Answered on

Kasereka Jimmy Bisangi

StarStarStarStarHalf star
9/10

Quick shipping

Did you appreciate having the option to select a carrier?
Yes
Which shipping method did you choose?
GLS
Strengths
Quality

Published on

Alex van Denzel

StarStarStarStarStar
10/10

Erg goed

Which shipping method did you choose?
GLS
Do you have any comments about the chosen carrier?
GLS heeft bij de buren afgeleverd in plaats van de pakketautomaat zoals in de order.
Strengths
Alles werkte. Behalve GLS maar dat ligt denk ik niet aan jullie

Published on

SKOMUNIKACJA Jacek Kozbial

StarStarStarStarStar
10/10

Very positive

Did you appreciate having the option to select a carrier?
Yes
Which shipping method did you choose?
DHL
Improvements or suggestions
All is OK

Published on

Ulrik Helk

StarStarStarHalf starEmpty star
7/10

Not transparent but the selection is good

Did you appreciate having the option to select a carrier?
Yes
Strengths
Good selection
Which shipping method did you choose?
GLS

Published on

Answer Antratek Electronics

Dear , Thank you for your honest feedback. We appreciate you taking the time to share your experience with us. We are always working to improve our company, and we will certainly take your comment into consideration. All our shipments are dispatched from the Netherlands. We only have an office in Denmark. We will discuss this internally with our team to see how we can make this clearer on our Danish website, so that this information is more visible to customers in advance. If you have any questions, you can always contact us at info@antratek.com. Kind regards, Team Antratek

Answered on

Stefan Bruhn / Danfoss Drives A/S

StarStarStarStarStar
10/10

On time

Which shipping method did you choose?
GLS
Improvements or suggestions
None
Did you appreciate having the option to select a carrier?
Yes

Published on

Janis Mihkelson

StarStarStarStarStar
10/10

Very pleasant

Improvements or suggestions
Increase the range of goods you have in stock on site
Did you appreciate having the option to select a carrier?
Yes
Do you have any comments about the chosen carrier?
Very professional

Published on

Tomaz Berginc

StarStarStarStarStar
10/10

Perfect.

Do you have any comments about the chosen carrier?
I actually couln't, just one option to my country.
Did you appreciate having the option to select a carrier?
Yes
Strengths
Fast delivery, quality products.

Published on

Jarno Luiro

StarStarStarStarStar
10/10

Excellent

Did you appreciate having the option to select a carrier?
Yes
Strengths
Reasonable prices
Improvements or suggestions
-

Published on

Reviews

Antratek Electronics collects company reviews at Feedback Company. The company collects reviews independently.

Antratek Electronics has achieved the following results:

  • checkAverage score: 9.2/10
  • check697 collected reviews
  • checkFirst review written on 14 March 2014

Antratek Electronics

Antratek Electronics is distributor of embedded electronics and industrial automation. We represent over 30 manufacturers for the Benelux and Germany. Over the last 25 years, Antratek has been known its innovative and affordable products, including excellent service. We do not only supply to industry, but also to educational institutes and individuals.

Contact

Antratek Electronics

's-Gravenweg 318-G

2911BK Nieuwerkerk aan den IJssel

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
6
neutralface
7
neutralface
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happyface
9
happyface
10

Net Promoter Score (NPS)=% Promoters - % Detractors

Customer friendliness
StarStarStarStarHalf star
9.2/10
Ease of ordering
StarStarStarStarHalf star
9.4/10
Order status updates
StarStarStarStarHalf star
9.2/10
697 reviews

Denis Nedl

StarStarStarStarHalf star
9/10

Well sorted, fair prices, and fast delivery.

Did you appreciate having the option to select a carrier?
No
Which shipping method did you choose?
DHL
Strengths
Fast and just the right amount of emails.

Published on

Daniel Dyntar

StarStarStarStarStar
10/10

Great

Which shipping method did you choose?
DHL
Improvements or suggestions
None
Did you appreciate having the option to select a carrier?
No

Published on

Elji

StarStarStarStarStar
10/10

Very good

Do you have any comments about the chosen carrier?
Not good too long delivery
Strengths
Very friendly and fast responce
Improvements or suggestions
No

Published on

Jens Klint

StarStarStarStarStar
10/10

Easy

Which shipping method did you choose?
GLS
Strengths
Easy
Did you appreciate having the option to select a carrier?
Yes

Published on

Gert Monberg Mortensen

StarStarStarStarStar
10/10

Really good

Improvements or suggestions
Better delivery status
Strengths
Nice and friendly
Did you appreciate having the option to select a carrier?
Yes

Published on

Ole Steen Larsen

StarStarStarStarStar
10/10

Very good service and amazing ePaper product and easy to use.

Which shipping method did you choose?
GLS
Do you have any comments about the chosen carrier?
Very good service
Strengths
Very good Service

Published on

Kristian Georgiev

StarStarStarHalf starEmpty star
7/10

Mid level, because of very slow delivery. In fact I still haven't received my order.

Improvements or suggestions
-
Do you have any comments about the chosen carrier?
Very bad.
Strengths
Perfect customer service

Published on

Answer Antratek Electronics

Dear Kristian, Thank you for taking the time to leave us a review. We are very happy to hear that you were satisfied with our customer service, although we are sorry that the delivery did not meet your expectations. We always do our best to process and dispatch orders as quickly as possible. Once a shipment has been handed over to the selected carrier, however, the actual delivery process is unfortunately outside of our direct control. In this case, it appears that your parcel experienced an unexpected delay with GLS. We are glad to see that your order has now been delivered and hope you are happy with your purchase. Despite the unfortunate delay, we sincerely hope you will consider Antratek again for a future order and that next time the delivery will be just as smooth as the service you received from us. Best regards, Team Antratek

Answered on

Kasereka Jimmy Bisangi

StarStarStarStarHalf star
9/10

Quick shipping

Did you appreciate having the option to select a carrier?
Yes
Which shipping method did you choose?
GLS
Strengths
Quality

Published on

Alex van Denzel

StarStarStarStarStar
10/10

Erg goed

Which shipping method did you choose?
GLS
Do you have any comments about the chosen carrier?
GLS heeft bij de buren afgeleverd in plaats van de pakketautomaat zoals in de order.
Strengths
Alles werkte. Behalve GLS maar dat ligt denk ik niet aan jullie

Published on

SKOMUNIKACJA Jacek Kozbial

StarStarStarStarStar
10/10

Very positive

Did you appreciate having the option to select a carrier?
Yes
Which shipping method did you choose?
DHL
Improvements or suggestions
All is OK

Published on

Ulrik Helk

StarStarStarHalf starEmpty star
7/10

Not transparent but the selection is good

Did you appreciate having the option to select a carrier?
Yes
Strengths
Good selection
Which shipping method did you choose?
GLS

Published on

Answer Antratek Electronics

Dear , Thank you for your honest feedback. We appreciate you taking the time to share your experience with us. We are always working to improve our company, and we will certainly take your comment into consideration. All our shipments are dispatched from the Netherlands. We only have an office in Denmark. We will discuss this internally with our team to see how we can make this clearer on our Danish website, so that this information is more visible to customers in advance. If you have any questions, you can always contact us at info@antratek.com. Kind regards, Team Antratek

Answered on

Stefan Bruhn / Danfoss Drives A/S

StarStarStarStarStar
10/10

On time

Which shipping method did you choose?
GLS
Improvements or suggestions
None
Did you appreciate having the option to select a carrier?
Yes

Published on

Janis Mihkelson

StarStarStarStarStar
10/10

Very pleasant

Improvements or suggestions
Increase the range of goods you have in stock on site
Did you appreciate having the option to select a carrier?
Yes
Do you have any comments about the chosen carrier?
Very professional

Published on

Tomaz Berginc

StarStarStarStarStar
10/10

Perfect.

Do you have any comments about the chosen carrier?
I actually couln't, just one option to my country.
Did you appreciate having the option to select a carrier?
Yes
Strengths
Fast delivery, quality products.

Published on

Jarno Luiro

StarStarStarStarStar
10/10

Excellent

Did you appreciate having the option to select a carrier?
Yes
Strengths
Reasonable prices
Improvements or suggestions
-

Published on

Reviews

Antratek Electronics collects company reviews at Feedback Company. The company collects reviews independently.

Antratek Electronics has achieved the following results:

  • checkAverage score: 9.2/10
  • check697 collected reviews
  • checkFirst review written on 14 March 2014

Antratek Electronics

Antratek Electronics is distributor of embedded electronics and industrial automation. We represent over 30 manufacturers for the Benelux and Germany. Over the last 25 years, Antratek has been known its innovative and affordable products, including excellent service. We do not only supply to industry, but also to educational institutes and individuals.

Contact

Antratek Electronics

's-Gravenweg 318-G

2911BK Nieuwerkerk aan den IJssel

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation