Reviews

BUYWAKE

9.1 / 10
834 reviews
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95% of the customers recommend this company.

834 Reviews

Christian Furler

10/10

Excellent

Strengths

Clear communication and after sales service

Improvements or suggestions

Size-indications of products (life vests) might be reviewed


Stylianos Lampaditis

10/10

Excellent

Strengths

Ease of use, good descriptions, helpful and fast support, good shipping service, good prices compared to the market.

Improvements or suggestions

All good


Ilya Babira

10/10

Very convenient

Strengths

Easy to reach the Buywake team.

Improvements or suggestions

sometimes the delivery status is delayed


Borislav Yordanov

10/10

Fast delivery, good products

Strengths

Variety of choices

Improvements or suggestions

can't tell


Peter Spak

10/10

Top Service

Strengths

big product variety, quick service

Improvements or suggestions

service is great


Ana Carolina Galte

10/10

Was easy to find to product and buy, received it really fast

Strengths

Fast shipment

Improvements or suggestions

Nothing to say here


Tony

10/10

Ordering process is straightforward, submitting a return is a but more difficult though. Customer service reps are friendly and helpful.

Strengths

Customer service, delivery times

Improvements or suggestions

You can only submit a return when you have an account on the website. If you've placed an order without logging in you only get the option to create an account but there's no option to link the... You can only submit a return when you have an account on the website. If you've placed an order without logging in you only get the option to create an account but there's no option to link the order to an existing account. It would be nice to either have that option or to be able to submit a return without having to create an account.


Tobias

2/10

Shipping cost to switzerland are misleading, it is stated that 'customs is included', but what they mean is only export, import duties are on the customer. This to me is not understandable given the... Shipping cost to switzerland are misleading, it is stated that 'customs is included', but what they mean is only export, import duties are on the customer. This to me is not understandable given the high requested shipping costs of 50+ euro.

On side note, during first delivery the customs document got lost, it was returned to sender and shipment had to start from scratch. Maybe not direct fault of the shop, but of the chosen logistics company.

Strengths

Stock

Improvements or suggestions

Clarify/lower shipping cost.


René Meneghetti

10/10

To service


Joffrey Formont

9/10

Very good

Strengths

The products are in stock

Improvements or suggestions

Sometime the transport company will s not very good