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Antratek Electronics

9.2 /10

StarStarStarStarHalf star

647 reviewsWrite review

checkbox96% recommends Antratek Electronics!

After sales
StarStarStarStarHalf star
9.4/10
Customer friendliness
StarStarStarStarHalf star
9.2/10
Delivery speed
StarStarStarStarHalf star
9.2/10
647 reviews

Iker Bilbao

StarStarStarStarStar
10/10

Nice and smooth

Improvements or suggestions
VAT and sending to Spain
Do you have any comments about the chosen carrier?
No
Strengths
Price and delivery time

Published on

Antonio Vaccaro

StarStarStarStarEmpty star
8/10

GOOD

Do you have any comments about the chosen carrier?
No
Improvements or suggestions
None
Strengths
ECOMMERCE

Published on

Julian Tomastik

StarStarStarStarStar
10/10

Everything OK

Improvements or suggestions
No
Strengths
No

Published on

Kemal Kemal

StarStarStarStarStar
10/10

Fast delivery

Improvements or suggestions
Keep up the good work
Strengths
Fast delivery

Published on

Rubén Bermejo Tarifa/Agroconecta

StarStarStarStarStar
10/10

Reliable

Strengths
Variety of products and customer service
Do you have any comments about the chosen carrier?
Carrier work ok at the moment
Improvements or suggestions
At the moment i cant find one

Published on

Alexander

StarStarStarStarHalf star
9/10

Great!

Strengths
Affordable
Improvements or suggestions
No

Published on

Roberto Pozzi

StarStarStarStarStar
10/10

Very satisfying

Improvements or suggestions
nothing
Strengths
Excellent and fast after-sales assistance, very fast order processing, certainly a reference supplier for our company

Published on

Sarunas

StarStarStarStarEmpty star
8/10

Good service. Shipping is too expensive

Improvements or suggestions
Shipping price, especially within EU, should be really adjusted
Strengths
Decent pricing, good inventory

Published on

Answer Antratek Electronics

Dear Sarunas, Thank you very much for your review and for sharing your experience. We are pleased to hear that you are satisfied with our service, the ordering process, and the delivery speed. We appreciate your feedback regarding the shipping costs. For orders over €100 (excluding VAT), we offer free shipping as standard. For orders below this amount, a shipping fee of €4.25 applies specifically for deliveries to Germany. This rate is in line with current market standards and reflects the actual costs charged by our logistics partners. Unfortunately, given the ongoing rise in transportation and fuel costs, it has become increasingly difficult to offer free shipping on smaller orders. Nevertheless, we fully understand your concern and will certainly take your comment into consideration during our internal evaluations. Once again, thank you for your trust and valuable feedback. We hope to serve you again in the future. Best regards, Team Antratek

Answered on

Marek Konvicny

StarStarStarStarEmpty star
8/10

average

Strengths
prices, stocking
Improvements or suggestions
flexibility, fast shipping
Do you have any comments about the chosen carrier?
slow

Published on

Answer Antratek Electronics

Dear Marek, Thank you very much for sharing your review and your honest feedback. We’re pleased to hear that you found the ordering process easy and that our product stock and pricing met your expectations. We also truly appreciate your recommendation! We understand you were less satisfied with the delivery speed. Unfortunately, we have limited influence over the performance of the courier service (in this case, GLS), but we fully understand that this can be frustrating. Regarding your other feedback (such as order updates and service): we would love to gain a better understanding of what you felt was missing or what we could improve from your perspective. Your input helps us enhance our service further. Thank you again for your time and your order, and we hope to serve you again in the future. Best regards, Team Antratek

Answered on

AmiNet, s.r.o.

StarStarStarHalf starEmpty star
7/10

until recently very well

Strengths
quality equipment
Do you have any comments about the chosen carrier?
Our package was incorrectly dispatched and this greatly increased the delivery time, we incurred problems with the client as we did not meet the installation deadline.
Improvements or suggestions
I don't have

Published on

Answer Antratek Electronics

Dear AmiNet, We sincerely apologize for the delay. The shipment from the manufacturer to us was sent via FedEx, and unfortunately, the delivery took significantly longer than expected. This delay was beyond our control. That said, we recognize that we did not communicate this properly to you, which was our mistake. We should have informed you earlier. We truly regret the inconvenience and appreciate your understanding. Kind regards, Antratek Electronics

Answered on

Timo Kettunen

StarStarEmpty starEmpty starEmpty star
4/10

Easy

Do you have any comments about the chosen carrier?
Expensive
Strengths
Good set of products
Improvements or suggestions
Only DHL was available for shipping

Published on

Answer Antratek Electronics

Dear Timo, Thank you very much for taking the time to leave a review of your experience with us. We truly appreciate your feedback. We noticed that some aspects of the review (such as customer service and after-sales) were left blank or rated on the lower side. In order to better understand your experience and continue improving our service, we would be very grateful if you could provide a bit more context. Was there anything in particular that did not meet your expectations or that you feel we could do better? Your input is incredibly valuable to us and helps us to serve you - and other customers- even better in the future. Thank you again, and we look forward to hearing from you. Best regards, Team Antratek

Answered on

C

StarStarStarStarStar
10/10

Very good

Improvements or suggestions
None at this point
Strengths
Fast order processing and sending

Published on

Bernard HEIT

StarStarStarStarStar
10/10

reComputer R1035-10 SEEED Studio microcomputer order

Strengths
reactivity
Improvements or suggestions
No
Do you have any comments about the chosen carrier?
No

Published on

Bertrand Login

StarStarStarStarStar
10/10

Everything went smoothly.

Strengths
Very large offer of the store, hassle-free order placement and very fast shipping.
Improvements or suggestions
Nothing

Published on

MARCO CACECI

StarStarStarStarHalf star
9/10

smooth and nice

Improvements or suggestions
no suggestions
Strengths
same old parts still there

Published on

Reviews

Antratek Electronics collects company reviews at Feedback Company. The company collects reviews independently.

Antratek Electronics has achieved the following results:

  • checkAverage score: 9.2/10
  • check647 collected reviews
  • checkFirst review written on 14 March 2014

Antratek Electronics

Antratek Electronics is distributor of embedded electronics and industrial automation. We represent over 30 manufacturers for the Benelux and Germany. Over the last 25 years, Antratek has been known its innovative and affordable products, including excellent service. We do not only supply to industry, but also to educational institutes and individuals.

Contact

Antratek Electronics

's-Gravenweg 318-G

2911BK Nieuwerkerk aan den IJssel

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
6
neutralface
7
neutralface
8
happyface
9
happyface
10

Net Promoter Score (NPS)=% Promoters - % Detractors

After sales
StarStarStarStarHalf star
9.4/10
Customer friendliness
StarStarStarStarHalf star
9.2/10
Delivery speed
StarStarStarStarHalf star
9.2/10
647 reviews

Iker Bilbao

StarStarStarStarStar
10/10

Nice and smooth

Improvements or suggestions
VAT and sending to Spain
Do you have any comments about the chosen carrier?
No
Strengths
Price and delivery time

Published on

Antonio Vaccaro

StarStarStarStarEmpty star
8/10

GOOD

Do you have any comments about the chosen carrier?
No
Improvements or suggestions
None
Strengths
ECOMMERCE

Published on

Julian Tomastik

StarStarStarStarStar
10/10

Everything OK

Improvements or suggestions
No
Strengths
No

Published on

Kemal Kemal

StarStarStarStarStar
10/10

Fast delivery

Improvements or suggestions
Keep up the good work
Strengths
Fast delivery

Published on

Rubén Bermejo Tarifa/Agroconecta

StarStarStarStarStar
10/10

Reliable

Strengths
Variety of products and customer service
Do you have any comments about the chosen carrier?
Carrier work ok at the moment
Improvements or suggestions
At the moment i cant find one

Published on

Alexander

StarStarStarStarHalf star
9/10

Great!

Strengths
Affordable
Improvements or suggestions
No

Published on

Roberto Pozzi

StarStarStarStarStar
10/10

Very satisfying

Improvements or suggestions
nothing
Strengths
Excellent and fast after-sales assistance, very fast order processing, certainly a reference supplier for our company

Published on

Sarunas

StarStarStarStarEmpty star
8/10

Good service. Shipping is too expensive

Improvements or suggestions
Shipping price, especially within EU, should be really adjusted
Strengths
Decent pricing, good inventory

Published on

Answer Antratek Electronics

Dear Sarunas, Thank you very much for your review and for sharing your experience. We are pleased to hear that you are satisfied with our service, the ordering process, and the delivery speed. We appreciate your feedback regarding the shipping costs. For orders over €100 (excluding VAT), we offer free shipping as standard. For orders below this amount, a shipping fee of €4.25 applies specifically for deliveries to Germany. This rate is in line with current market standards and reflects the actual costs charged by our logistics partners. Unfortunately, given the ongoing rise in transportation and fuel costs, it has become increasingly difficult to offer free shipping on smaller orders. Nevertheless, we fully understand your concern and will certainly take your comment into consideration during our internal evaluations. Once again, thank you for your trust and valuable feedback. We hope to serve you again in the future. Best regards, Team Antratek

Answered on

Marek Konvicny

StarStarStarStarEmpty star
8/10

average

Strengths
prices, stocking
Improvements or suggestions
flexibility, fast shipping
Do you have any comments about the chosen carrier?
slow

Published on

Answer Antratek Electronics

Dear Marek, Thank you very much for sharing your review and your honest feedback. We’re pleased to hear that you found the ordering process easy and that our product stock and pricing met your expectations. We also truly appreciate your recommendation! We understand you were less satisfied with the delivery speed. Unfortunately, we have limited influence over the performance of the courier service (in this case, GLS), but we fully understand that this can be frustrating. Regarding your other feedback (such as order updates and service): we would love to gain a better understanding of what you felt was missing or what we could improve from your perspective. Your input helps us enhance our service further. Thank you again for your time and your order, and we hope to serve you again in the future. Best regards, Team Antratek

Answered on

AmiNet, s.r.o.

StarStarStarHalf starEmpty star
7/10

until recently very well

Strengths
quality equipment
Do you have any comments about the chosen carrier?
Our package was incorrectly dispatched and this greatly increased the delivery time, we incurred problems with the client as we did not meet the installation deadline.
Improvements or suggestions
I don't have

Published on

Answer Antratek Electronics

Dear AmiNet, We sincerely apologize for the delay. The shipment from the manufacturer to us was sent via FedEx, and unfortunately, the delivery took significantly longer than expected. This delay was beyond our control. That said, we recognize that we did not communicate this properly to you, which was our mistake. We should have informed you earlier. We truly regret the inconvenience and appreciate your understanding. Kind regards, Antratek Electronics

Answered on

Timo Kettunen

StarStarEmpty starEmpty starEmpty star
4/10

Easy

Do you have any comments about the chosen carrier?
Expensive
Strengths
Good set of products
Improvements or suggestions
Only DHL was available for shipping

Published on

Answer Antratek Electronics

Dear Timo, Thank you very much for taking the time to leave a review of your experience with us. We truly appreciate your feedback. We noticed that some aspects of the review (such as customer service and after-sales) were left blank or rated on the lower side. In order to better understand your experience and continue improving our service, we would be very grateful if you could provide a bit more context. Was there anything in particular that did not meet your expectations or that you feel we could do better? Your input is incredibly valuable to us and helps us to serve you - and other customers- even better in the future. Thank you again, and we look forward to hearing from you. Best regards, Team Antratek

Answered on

C

StarStarStarStarStar
10/10

Very good

Improvements or suggestions
None at this point
Strengths
Fast order processing and sending

Published on

Bernard HEIT

StarStarStarStarStar
10/10

reComputer R1035-10 SEEED Studio microcomputer order

Strengths
reactivity
Improvements or suggestions
No
Do you have any comments about the chosen carrier?
No

Published on

Bertrand Login

StarStarStarStarStar
10/10

Everything went smoothly.

Strengths
Very large offer of the store, hassle-free order placement and very fast shipping.
Improvements or suggestions
Nothing

Published on

MARCO CACECI

StarStarStarStarHalf star
9/10

smooth and nice

Improvements or suggestions
no suggestions
Strengths
same old parts still there

Published on

Reviews

Antratek Electronics collects company reviews at Feedback Company. The company collects reviews independently.

Antratek Electronics has achieved the following results:

  • checkAverage score: 9.2/10
  • check647 collected reviews
  • checkFirst review written on 14 March 2014

Antratek Electronics

Antratek Electronics is distributor of embedded electronics and industrial automation. We represent over 30 manufacturers for the Benelux and Germany. Over the last 25 years, Antratek has been known its innovative and affordable products, including excellent service. We do not only supply to industry, but also to educational institutes and individuals.

Contact

Antratek Electronics

's-Gravenweg 318-G

2911BK Nieuwerkerk aan den IJssel

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation