Copyshop.co.uk

Strengths

Efficient

Improvements or suggestions

Packaging to avoid damage

Strengths

Very good final product at a good price.

Improvements or suggestions

Slow to respond to email enquiry. The order overview was not kept updated, which was confusing. Change your delivery contract: DPD were very slow to deliver. The delivery was due on a Thursday but... Slow to respond to email enquiry. The order overview was not kept updated, which was confusing. Change your delivery contract: DPD were very slow to deliver. The delivery was due on a Thursday but was not made until the following Monday. When the package was delivered, the lift was out of order, and to avoid climbing only 2 flights of stairs, the courier asked an old lady on the ground floor to sign for the package, meaning that she had to climb the stairs to deliver it. The recipients are in their 90s and it would have been impossible to pick up the package from the ground floor when the lift was out of order.

In the event you found Copyshop UK with the help of Google, what search key words did you use?

Copying delivery by post

Strengths

Loose-leaf order: no problem

Strengths

Clarity, efficiency and instant access to a knowledgeable person at the end of a phone - NO waiting in a queue!

Improvements or suggestions

On one occasion in the early stages, the phone lines were down. I waited a while then resumed contact by email and the phones were back.

In the event you found Copyshop UK with the help of Google, what search key words did you use?

Yours was the first in the self- publishing business that came up, the website was clear and the pricing right for me IF I could manage all the technicalities of preparing the files myself. A steep... Yours was the first in the self- publishing business that came up, the website was clear and the pricing right for me IF I could manage all the technicalities of preparing the files myself. A steep learning curve followed!

Strengths

PRICE

Strengths

The printing is of good quality and the job is always back with me in less than a week.

Strengths

Easy to load document arrangements, good prices, regular discounts and excellent turn around times

Improvements or suggestions

Help with sorting Book Cover PDFs - re spine sizes - I have recently been helped on this matter by the company, suggest they offer this as a service.

In the event you found Copyshop UK with the help of Google, what search key words did you use?

Copyshop on line printing

Strengths

Very happy with the warm, friendly and highly professional service that we received from Lolita and the rest of the staff at the Islington office

Strengths

Extremely quick response and very short lead time

Improvements or suggestions

Clearer explanation of the order to delivery process

In the event you found Copyshop UK with the help of Google, what search key words did you use?

custom calendars