Reviews

9.6 / 10
196 reviews
Write a review

99% of the customers recommend this company.

Wat vindt u van de bestel procedure? - Ease of ordering
9.4/10
Levertijd - Delivery speed
9.6/10
Wat vindt u van de informatie op de website? - Information on the website?
9.2/10
Responstijd - Response time
9.6/10
Klantvriendelijkheid - Customer service
9.6/10
After sales
9.4/10

196 Reviews

Anonymously

10/10

Verry good

Sterke punten - Strengths

great

Verbeteringen of suggesties - Improvements or suggestions

i don't know


W. Sikma

10/10

My experience is good, the company deliver's good service!

Sterke punten - Strengths

The service & help by telephone and mail.

Verbeteringen of suggesties - Improvements or suggestions

I don't know....


Anonymously

10/10

Ordered a few audio devices and cables

Sterke punten - Strengths

Responds very quick to email and phone.
Quick Shipping and excellent service. Nice guy.

Verbeteringen of suggesties - Improvements or suggestions

None at the moment.


E. van Dongen

10/10

Great sales and after sales experience. Will not hesitate to buy here again.

Sterke punten - Strengths

Very engaged in their product. Willing to go the extra mile without asking. Enthusiastic sales. Great!

Verbeteringen of suggesties - Improvements or suggestions

This is an indirect suggestions regarding Zappiti 4K. This my third media player and wasn't the easiest of players to get going.


M. Hanssen

8/10

Had a question on price and availability of an OPPO 105D which was answered in a very friendly and correct manner. In the end resulting in a purchase which was taken care of in a prompt manner. Fast... Had a question on price and availability of an OPPO 105D which was answered in a very friendly and correct manner. In the end resulting in a purchase which was taken care of in a prompt manner. Fast delivery. Left a reliable impression.

Sterke punten - Strengths

knowledge and customer interaction by phone. Clear, friendly and professional.

Verbeteringen of suggesties - Improvements or suggestions

website is not the most clear and easy to navigate as well as some confusion to applicability of freight cost when ordering in NL.


Paul Martin

10/10

Bestelling van Oppo 103 was gemakkelijk. Levering had enige vertraging door de zomervakantie maar verliep verder prima. Geweldige nazorg toen bleek dat er iets niet 100% functioneerde. Uiterst... Bestelling van Oppo 103 was gemakkelijk. Levering had enige vertraging door de zomervakantie maar verliep verder prima. Geweldige nazorg toen bleek dat er iets niet 100% functioneerde. Uiterst vriendelijke behandeling met kennis van zaken.

Sterke punten - Strengths

Snel antwoord via mail op vragen en zeer snelle afhandeling bij een klacht. Uiterst vriendelijk en capabel.

Verbeteringen of suggesties - Improvements or suggestions

Website nederlandstalig?


geert

10/10

Bought an Oppo BDT-101CI multiregion.

Sterke punten - Strengths

One of the few remaining electronics companies that are not only true experts but also very consumer friendly. E.g. they took almost one hour on telephone to answer my questions after buying an Oppo... One of the few remaining electronics companies that are not only true experts but also very consumer friendly. E.g. they took almost one hour on telephone to answer my questions after buying an Oppo BDT-101CI.

Verbeteringen of suggesties - Improvements or suggestions

The website looks a bit out of date, but the upside is wysiwyg and no sneaky data collecting by third parties or unnecessary scripts and such.


Anonymously

10/10

Nice products and very fast and correct delivery. Super.

Sterke punten - Strengths

Fast delivery, nice assortment of products with good discription.

Verbeteringen of suggesties - Improvements or suggestions

At this moment I can't give any suggestion for improvement.


Marc

10/10

Trustworthy and outstanding service

Sterke punten - Strengths

The ordering process was simple. I received confirmation from the company when my player (an older Oppo 83) was received to install the codefree pack. The open/close system was not working properly.... The ordering process was simple. I received confirmation from the company when my player (an older Oppo 83) was received to install the codefree pack. The open/close system was not working properly. Jan called me to tell me he tried to fix it. When I received it back, everything was working perfectly. I am very happy with the service provided.

Verbeteringen of suggesties - Improvements or suggestions

none


Michael

10/10

Excellent.