Reviews

FloraStore
9.3 / 10
654 reviews
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96% of the customers recommend this company.

654 Reviews

Samantha

10/10

Super goede klantenservice en prachtige kwaliteit orchideeen.

Strengths

Super goede klantenservice en prachtige kwaliteit orchideeen.

Improvements or suggestions

Geen, als er een keer iets niet naar wens gaat wordt dit prima opgelost door de klantenservice.

de sarrazin

10/10
(Bewerkt)

I first have received a wrong plant. I inform Florastore by email about the mistake and Florastore sent me very fast the right plant originally ordered .

Strengths

fast, easy to contact.

Anoniem

9/10

Mooie planten

Strengths

Gezonde planten, goed verpakt

Improvements or suggestions

niks

Carlos Calvo Ambel

3/10

Bad, after 6 days I haven't received the order

Strengths

Variety

Improvements or suggestions

It took more than 3 days to start the delivery

Gisela

10/10

Very pleasant. The plant took awhile to get to me but arrived unharmed and healthy.

Strengths

Very nice customer-service, always important!

Natalia

10/10

Tutto perfetto, la pianta è arrivata in perfette condizioni grazie all'imballo accurato e professionale

Strengths

Pianta eccellente, spedizione rapida e tracciabile

Kenia

10/10

I had an excellent experience buying with FloraStore. The plants arrived intact! Very good packaging and shipping conditions. Good quality plants. I totally recommend it!

Strengths

Packaging, shipping, good quality products.

Bea

9/10

Easy to place the order and change the method to pay. The flowers were packaged carefully and look healthy and well cared for.

Strengths

Top quality orchids.

Improvements or suggestions

I thought all Artisto neo orchids had a scent (as my previous one did). I was a bit disappointed when these didn't smell at all. One improvement could be to inform buyers if the flowers have a scent... I thought all Artisto neo orchids had a scent (as my previous one did). I was a bit disappointed when these didn't smell at all. One improvement could be to inform buyers if the flowers have a scent or not.

Carol kovalchik

1/10

Have not recieved order

Strengths

Love plants

Improvements or suggestions

More info

Reply FloraStore:

Dear Carol,
Thank you for your review.
Your order was never shipped because you entered an incorrect address.
You placed your order on 23 July and on 25 July we sent you a message... Dear Carol,
Thank you for your review.
Your order was never shipped because you entered an incorrect address.
You placed your order on 23 July and on 25 July we sent you a message asking you to provide us with a correct address. Your late reply indicated that you wanted to place an order in the U.S.
We do not deliver plants to the U.S. and we have explained this to you as well. The refund was also initiated immediately after your reaction.
We are sorry that this has caused you to have a bad experience with our company, but we have done our best.
Kind regards,
Quinty
Flora Store.

Koen

9/10

Very good.

Strengths

Friendly and good price.

Improvements or suggestions

None

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