Reviews

9.3 / 10
654 reviews
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96% of the customers recommend this company.

654 Reviews

Simon Siegersma

10/10

Probably the best in variety of diffirent hybiscus species

Strengths

packacing

Improvements or suggestions

plant pots are completely filled with earth makes it a bit difficult wateringl


Rui Goulart

10/10

Excelent.

Strengths

Quality plants, Nice site rio choose, package very weel done, plants just like annonced.

Improvements or suggestions

...


Mathilde Nguyễn

7/10

Very good, except for the courrier option

Strengths

Very large choice of plants, friendly over the phone, and the customer service by email was reactive concerning the mistake in my order.

Improvements or suggestions

However, I sent an email concerning the courrier and the fees for a very poor service provided by Chronopost in France and I never got an response.
I had 2 deliveries in total, and the...
However, I sent an email concerning the courrier and the fees for a very poor service provided by Chronopost in France and I never got an response.
I had 2 deliveries in total, and the courrier is just the worst. Not delivering the recipient to their home, saying that they called us and came but no answer from us - that's a lie. 15 euros of fees and my parents had to go to a pick up shop for both deliveries.
Waste of time and money, and no reply from Florastore concerning my email.

Reply FloraStore:

Dear Mathilde,
Thank you for your review. We have recently been in touch about your issue. Unfortunately, there is nothing we can do about our external carrier. We therefore hope that your order...
Dear Mathilde,
Thank you for your review. We have recently been in touch about your issue. Unfortunately, there is nothing we can do about our external carrier. We therefore hope that your order will arrive in good condition. We hope we have helped you in the best possible way.
Kind regards,
Florastore


Eeva-Liisa Pukema

10/10

Iam so happy customer I have mow very goog plants

Strengths

Very good

Improvements or suggestions

Good


Jörgen Holdt

9/10

Very fast to order - find what You are interesting of etc.

Strengths

Packing well - Order Thuesday came Monday - !

Improvements or suggestions

The service is so good - can't be better, after my opinion !!


Nataliya

10/10

Very happy with my experience in the store and my purchase.

Strengths

One of the best among all e-commerce stores.

Improvements or suggestions

None.


Iva Hozova

9/10

Ordered 2 hibiscus (Eloka and Seppe) came a different color instead of Seppe.Which made me sorry.

Strengths

yes


Heidi Hyytiäinen

10/10

Excellent plants and perfect service!

Strengths

High quality and rapid service


will

10/10

Excellent

Strengths

Plant arrived as described in good time


Adriana Kumančíková

10/10

I am very satisfied

Strengths

Very accommodating staff, fast shopping facilities