Reviews

Usbstick-producer.co.uk
9 / 10
88 reviews
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94% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.4/10
Information on the website
8.8/10
Order status updates
8.4/10
Response time
9.2/10
Customer-friendly
9.4/10
Quality of products and printing
9/10
After sales
8.8/10

88 Reviews

Stavros Karamanlidis

10/10

We corporate since 5 year, all this time service and products are on the top level

Strengths

new products

Improvements or suggestions

new products

Anonymously

6/10

I placed an order of very late notice for a batch of powerbanks, but they were guaranteed to arrive for my event in time. Although communications between myself and Niall were easy and pleasant,... I placed an order of very late notice for a batch of powerbanks, but they were guaranteed to arrive for my event in time. Although communications between myself and Niall were easy and pleasant, unfortunately the product did not arrive on time. I am aware that problems with the delivery company are completely out of your control, but I also think there should be more time allowed for the production of products to allow for hiccups such as that to happen along the way, and that you should inform your customers of that more so. Unfortunately it left us in a massive rush to sort out products of a much higher expense for next day delivery.

I would order from your company again, as you are of very good value, but only if it was very far in advance. I think you need to lengthen your turnover time so customers are not disappointed with the service.

Strengths

Initial ease of ordering and customer communication

Improvements or suggestions

Product did not arrive on time - lengthen turnover time. Felt I was informed very last minute that there were problems with my order and nothing was confirmed to whether or not they would arrive on... Product did not arrive on time - lengthen turnover time. Felt I was informed very last minute that there were problems with my order and nothing was confirmed to whether or not they would arrive on time.

STUART CORDNER

10/10

I found the Company to be extremely efficient, helpful and a pleasure to deal with.

Strengths

Friendly and efficient

Jasmin Charles

10/10

Really helpful company with amazing products

Strengths

Great product, helpful customer service, prompt delivery

Improvements or suggestions

Nothing

Julia Lavelle

2/10

I ordered 500 USB Sticks to be delivered by a certain date. the day before we called the account manager who said they were in customs and should arrive the next day. I called the next day and was... I ordered 500 USB Sticks to be delivered by a certain date. the day before we called the account manager who said they were in customs and should arrive the next day. I called the next day and was told that they would be delivered by 9am the following day - they arrived at 10:45. Not only were the sticks late when we plugged them into the machines they were all blank! unacceptable service and product.

Strengths

good website

Improvements or suggestions

dreadful service and when the products arrived blank it rendered them useless!

Anonymously

10/10

Really happy with working with you guys
love the final product

Will definitely work with you again !

Scott Peasland

8/10

Usbstick-producer.co.uk

Strengths

Replied to my email promptly.

Improvements or suggestions

N/a

Scott Peasland

8/10

Usbstick-producer.co.uk

Strengths

Replied to my email promptly.

Improvements or suggestions

N/a

Fran Roberts

10/10

Really good, trouble free, friendly service and great product.

Axelent Ltd

10/10

Fantastic Experience would have no hesitation in using them again.

Strengths

Excellent Customer Service

Improvements or suggestions

None

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