Reviews

9.3 / 10
1168 reviews
Write a review

98% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
9.4/10
Information on the website
9.2/10
Order status updates
9/10
Response time
9.4/10
Customer-friendly
9.4/10
After sales
9/10

1168 Reviews

Ulrich

10/10

I am completely happy with all the purchase I made this time and last time.

Strengths

Ease of use and delivery time


Enrico

8/10

Great! They were very informative on the website and shipped the order in a reasonable time. Fedex (which they chose for the delivery) though was terrible and I had problems receiving the delivery,... Great! They were very informative on the website and shipped the order in a reasonable time. Fedex (which they chose for the delivery) though was terrible and I had problems receiving the delivery, having to go myself to the local fedex facility to investigate where was my package. Not Shoecare Shop's fault, but still I didn't have other choices of delivery for my country, so I have to write this down.

Strengths

I love that they have lots of guides on their website, and the wide selection of products.


Henning

9/10

I recently placed a large order for multiple colored saphir creams and other shoe care products. I found the stock to be larger and better than many other saphir sellers and wanted a all-in-one... I recently placed a large order for multiple colored saphir creams and other shoe care products. I found the stock to be larger and better than many other saphir sellers and wanted a all-in-one order. This worked out great here

Strengths

Wide, selection of colored creams and waxes


SIMON

10/10

Very professional

Strengths

clear instructions and ultra fast delivery froma EU country


Marko

10/10

Great experience!

Strengths

Great choice od shoe care products!


Nejc

8/10

No complaints apart from unreasonably high shipping price

Strengths

High quality products, well packaged and fast delivery


John_

10/10

Excellent from start to finish

Strengths

Clear and consistent messaging


Colin

10/10

Excellent, prompt delivery, nice ha d written card. Very good service. I appreciated the leaflets thrown in with the order.

Strengths

Speed and your instragram page


Gianpaolo

2/10

Order not yet arrived, and not sure when will arrive.

Strengths

No

Reply The Shoe Care Shop Int.:

Hello Gianpaolo,
Thank you for your feedback letting us know your order has not arrived yet. I am sorry to hear about this. Be sure to send us an email next time if you think it is taking a bit...
Hello Gianpaolo,
Thank you for your feedback letting us know your order has not arrived yet. I am sorry to hear about this. Be sure to send us an email next time if you think it is taking a bit too long for your order to to arrive. We are always happy to help.
I see that there are some delays at the airport at the moment. We will get after it and let you know once we find out more about the status of your order.
Sorry for the delay.
Kind regards,
Donny Brom


Tomislav Špišić

10/10

Simple ordering process and everything was orderly and quickly delivered.

Strengths

Fast delivery and exceptionally good stock.