Reviews

9.3 / 10
1174 reviews
Write a review

98% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
9.4/10
Information on the website
9.2/10
Order status updates
9/10
Response time
9.4/10
Customer-friendly
9.4/10
After sales
9/10

1174 Reviews

Marko

10/10

Great experience!

Strengths

Great choice od shoe care products!


Nejc

8/10

No complaints apart from unreasonably high shipping price

Strengths

High quality products, well packaged and fast delivery


John_

10/10

Excellent from start to finish

Strengths

Clear and consistent messaging


Colin

10/10

Excellent, prompt delivery, nice ha d written card. Very good service. I appreciated the leaflets thrown in with the order.

Strengths

Speed and your instragram page


Gianpaolo

2/10

Order not yet arrived, and not sure when will arrive.

Strengths

No

Reply The Shoe Care Shop Int.:

Hello Gianpaolo,
Thank you for your feedback letting us know your order has not arrived yet. I am sorry to hear about this. Be sure to send us an email next time if you think it is taking a bit...
Hello Gianpaolo,
Thank you for your feedback letting us know your order has not arrived yet. I am sorry to hear about this. Be sure to send us an email next time if you think it is taking a bit too long for your order to to arrive. We are always happy to help.
I see that there are some delays at the airport at the moment. We will get after it and let you know once we find out more about the status of your order.
Sorry for the delay.
Kind regards,
Donny Brom


Tomislav Špišić

10/10

Simple ordering process and everything was orderly and quickly delivered.

Strengths

Fast delivery and exceptionally good stock.


n/a

10/10

Smooth

Strengths

Smoothness


Uli

10/10

Highly recommendable shop

Strengths

high-quality products and excellent service


Jonathan

7/10

Satisfactory. Mostly price-driven

Strengths

Price competitive on products

Reply The Shoe Care Shop Int.:

Hi Jonathan,
Thank you for your feedback. We appreciate it. We hope you enjoy your order. If you have any questions regarding the products or on how to shine your shoes you are more than welcome...
Hi Jonathan,
Thank you for your feedback. We appreciate it. We hope you enjoy your order. If you have any questions regarding the products or on how to shine your shoes you are more than welcome to ask our specialists. In regards to the shipping rates, this is unfortunately something we cannot avoid when shipping abroad. Especially, in the current situation where fuel prices and there fore shipping costs have risen dramatically. For bigger orders we are still giving free shipping on orders so we advice to combine orders to get free shipping.
Kind regards,
Donny
The Shoe Care Shop


Paul

10/10

A very efficient company and prompt delivery

Strengths

Site is easy to navigate and there id a great selection of products