Reviews

9 / 10
253 reviews
Write a review

93% of the customers recommend this company.

Delivery speed
9/10
Ease of ordering
8.7/10
Information on the website
8.8/10
Order status updates
8.9/10
Response time
8.8/10
Customer-friendly
9/10
After sales
8.4/10

253 Reviews

Anonymous
10/10

Reliable and fast

Strengths

Easy to work with

Improvements or suggestions

Would like repeat ordering


Luke Davis
7/10

Regular large bulk orders to the UK through online ordering.

Strengths

Clear, easy, ordering process.
Updates on the printing process are great.

Improvements or suggestions

What does advised delivery mean? I can order and advise same day delivery from Germany to London - that isn't achievable.

A concrete or even feasible delivery time would be appreciated? If I order on a Monday, how many days will it take to arrive?

The deliveries arrive in great time, just I have no idea what the time scale is.


Andrew Fletcher
9/10

Easy to use website now that I am familiar with the options.
Very prompt delivery and excellent quality prints, well packaged.

Strengths

Very quick turnaround, easy to use website , great print quality

Improvements or suggestions

I have not tried the "new" wetransfer version of the website yet but this may make the upload / product selection even easier. Will try that next time.


Paul Catley
8/10

Simple and easy to use

Strengths

Easy to use web site
Quick and responsive

Improvements or suggestions

Issues with the order page not prepopulating the address when ordering repeatedly


Mrs Taras
1/10

Good prices, very poor customer service. A proof was sent out to my client with the wrong artwork and pages upside down (although I didn't request this) which made me look very unprofessional. I...

Strengths

Cheap prices

Improvements or suggestions

New customer service representative. Screen proofs. Print and delivery updates to customers


Howe
9/10

Very satisfactory

Strengths


Quick delivery of excellent product


Bev Verity
8/10

Lack of accurate information was an issue. Was not informed that the stated delivery date would not be met which left us launching an event, with no books!

Strengths

Quick service, value for money

Improvements or suggestions

Keep customers informed. There is not point having a tracking system if its not accurate. Best to scrap it.


Jo Homan
1/10

I found copyshop to be very slow to respond - I had to contact them to chase things up rather than them contacting me. They didn't communicate well about an order and then delivered it the day after...

Strengths

For recycled paper printing, the price is very reasonable.

Improvements or suggestions

I think the customer services employee needs to be replaced because he has zero understanding of what this means.

In the event you found Copyshop UK with the help of Google, what search key words did you use?

I was looking for printing onto recycled paper that was reasonably priced. I found the website very easy to use.


Anonymous
9/10

We often order our training materials with CopyShop and are always happy with the service we receive from them. Reasonable prices, quality products and great customer service, what more do you want?


Stuart Kirkham
8/10

Overall a very positive experience with some delay in communication

Strengths

The end product was exactly as requested. Once I was speaking you alex communication was a lot better

Improvements or suggestions

Several emails to the sales inbox received no response. Improving communication would be helpful. The new website is better for ordering but I had to try several times to get the orders through recently, as it kept giving me errors