Reviews

21RUN

8.5 / 10
515 reviews
Write a review

87% of the customers recommend this company.

Information on the website
8.8/10
Speed of delivery
8.2/10
Order convenience
8.8/10
After sale
7.8/10
Customer service
8.4/10

515 Reviews

Arlene Wright

10/10

Excellent. Very speedy delivery


Pedro Cerol

6/10

Still ordering... not received the product yet

Improvements or tips

Dind’t recive it yet...

Reply 21RUN:

Dear Pedro,
Thank you for your review. The shipment to you took indeed longer than usual. We are sorry for this! The order was shipped the same day you placed it, but due to the increasing...
Dear Pedro,
Thank you for your review. The shipment to you took indeed longer than usual. We are sorry for this! The order was shipped the same day you placed it, but due to the increasing number of packages with our shipping company, they needed 5 business days to deliver instead of 2-3. We are very sorry, but hope you are happy with your purchase!
Best regards,
21RUN
Brigitte


Mr. Sean NielsenDoran

10/10

Very good


R. Van R

10/10

Super


Sofi Summers

10/10

Great stock, prices and fast shipping

Improvements or tips

Maybe send the tracking info in English? It was pretty self explanatory in Dutch though!


Amanda Yardley

10/10

Good service. Parcel arrived promptly.


Javier Ballester Lafuente

7/10

Good product but mess up with delivery

Improvements or tips

I got the product delivered to a post office near my place rather than to my place. I had to queue for 30min+ to get my parcel


Sandy Marris

9/10

a

Strengths

Customer service and price

Improvements or tips

It would be good to know in more detail what the shipping policy and times are on the website when ordering


Martin

10/10

Great experience!


Amy Cull

4/10

Currency exchange charges

Strengths

Quick delivery

Improvements or tips

Prices in £s on site, ended up being charge £2.50 for foreign exchange and the exchange rate meant I paid more than advertised on site. This doesn’t feel right as the shoes are advertised in £... Prices in £s on site, ended up being charge £2.50 for foreign exchange and the exchange rate meant I paid more than advertised on site. This doesn’t feel right as the shoes are advertised in £ sterling.