Reviews

8.2 / 10
282 beoordelingen
Schrijf beoordeling

90% van de klanten beveelt dit bedrijf aan.

Reactiesnelheid
8.2/10
Info over verloop order
7.6/10
Snelheid levering
8/10
Bestelgemak
8.4/10
Klantvriendelijkheid
8.2/10
Informatie op de website
8/10
After sales
7.6/10

282 Reviews

Anoniem

9/10

Goede service. Snelle afhandeling. Ruime keuze.


Annickburn

9/10

I am so far very happy with this company. They have a great choice of products and their prices are comparable.

Sterke punten

I had an emergency and needed some products the same day, I telephoned the company and she could immediately tell me what was in stock. My order was ready for collection when we arrived. It sounds... I had an emergency and needed some products the same day, I telephoned the company and she could immediately tell me what was in stock. My order was ready for collection when we arrived. It sounds so simple but not all companies give this professional attention!

Verbeterpunten of tips

I have one small gripe...delivery! If the delivery charges were less or minimum order for free delivery was less I would probably buy more from them. The delivery has just increased from €10,95 to... I have one small gripe...delivery! If the delivery charges were less or minimum order for free delivery was less I would probably buy more from them. The delivery has just increased from €10,95 to €12,95 and I believe from €150 to €200 for free delivery (this is for Belgium) and with a 1-2 day delivery time. This is fine if you are a business but for the smaller hobby enthusiast it is a big consideration before purchasing.


Anoniem

8/10

Prettige contacten, vlotte levering. Nu nog de cursus in Tilburg.
m.vr.gr.

Sterke punten

geen opmerking

Verbeterpunten of tips

geen opmerking


Anoniem

7/10

Snelle levering. Fijn produkten. Bij opmerkingen in het bestelformulier had ik een vraag gesteld. Daar heb ik niks op gehoord. Minpuntje.


Anoniem

7/10

Fijn om altijd een reactie te ontvangen wanneer ik vragen mail, de ene keer sneller dan de andere keer

Sterke punten

Behulpzaam, meedenkend

Verbeterpunten of tips

inschrijven voor workshops > aangeven als het vol zit om teleurstellingen te voorkomen. Meer mogelijkheden voor workshops op verschillende dagen


Inge

10/10

Zeer tevreden over de uitleg voor deen aanschaf
Ook daarna duidelijke uitleg in de goed georganiseerde cursus

Sterke punten

Persoonlijk en vriendelijk

Verbeterpunten of tips

De openingstijden (maar ik wil ik ook niet werken op zaterdag )


Anoniem

10/10

I love the people who work there. From the two ladies I've seen at the front desk, always welcoming and friendly. I've had a chance total with two workers/instructors. (forgive me I suck at names, I... I love the people who work there. From the two ladies I've seen at the front desk, always welcoming and friendly. I've had a chance total with two workers/instructors. (forgive me I suck at names, I think his might have been Arnold and her name starts with a M, she has a mom that lives in Florida) Arnold(?) took time to let me see the machine and explain all the basics. He was honest and sincere with what I should start out purchasing and what I really didn't need at first. I rank that kind of customer service at 10++++. Later when I called to ask a question M took her time and explained the answer in detail. When I visited the shop for the second time she was just as helpful to answer all my questions. 10++++


Anoniem

6/10

Goed bedrijf , mijn product was alleen helaas niet op voorraad.
Had graag gewild dat ik Saar wen berichtje over had gehad
Toen ik zelf mailde, kreeg ik dit te horen
En was het er...
Goed bedrijf , mijn product was alleen helaas niet op voorraad.
Had graag gewild dat ik Saar wen berichtje over had gehad
Toen ik zelf mailde, kreeg ik dit te horen
En was het er ook zo

Sterke punten

Nette levering

Verbeterpunten of tips

Even mailen als iets niet op voorraad is


Anoniem

8/10

Goed

Sterke punten

Personeel erg vriendelijk en behulpzaam


Anoniem

8/10

Goed

Sterke punten

Personeel erg vriendelijk en behulpzaam