Reviews

Shop4Trac
9 / 10
86 reviews
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93% of the customers recommend this company.

86 Reviews

Regent Vachon

8/10

Fast shipping good quality parts

Anders Thompson

10/10

Awesome customer service. Very fast delivery.

James Curtis

6/10

The product was well described but it took longer to get to me than was advertised. Unfortunately the part did not fit and finding a way to return is not easy to find on the website. It does take... The product was well described but it took longer to get to me than was advertised. Unfortunately the part did not fit and finding a way to return is not easy to find on the website. It does take time to get a response, but it is an international company so patience is necessary

Nassiri Bouyambib

2/10

I purchased an order 13th of January but still haven’t received my order. I’ve called multiple times to ask regarding my order. You picked up the phone once and I was told that I would get a... I purchased an order 13th of January but still haven’t received my order. I’ve called multiple times to ask regarding my order. You picked up the phone once and I was told that I would get a callback, but never did. I have not received my order yet and I want to know when it will arrive. Because of unsatisfied customer service I wil not recommend this company and give rating one!
Regard Nassiri Bouyambib

Reply Shop4Trac:

Hello,
We have already solved the problem with the customer. As been added from the customer himself:
[01-02-2024 17:10:09] Noorwegen Kmant Nassiri Bouyambib: Hi, it went good, and to you... Hello,
We have already solved the problem with the customer. As been added from the customer himself:
[01-02-2024 17:10:09] Noorwegen Kmant Nassiri Bouyambib: Hi, it went good, and to you have to send me a new request for review to change it, not possible to change with the first you sent me, can you try to send me another
[01-02-2024 17:13:16] Noorwegen Kmant Nassiri Bouyambib: I didn’t get the email from you to change it
But no problem. Feedback company is not very helpful to change the old review.
Also the problem solved as you said.
Hi,finally I got my order, it helped me to find it with the tracking number you sent me, the fault was UPS that never informed me about the order until I contacted them, thank you so much and I apologize for blaming you.Sorry
Have a nice day and thanks.
Grtz,
Support | Shop4trac

Kevin Mendez

1/10

It was terrible. I ordered a part 3 weeks ago and I still haven't received it. I paid for it upon ordering and I don't have my part.

Reply Shop4Trac:

Hi,
We have already solved this problem with the customer. However this review system doesn't allow us to revise the email.
Thanks Kevin for your trust in us.
Support | Shop4trac

Peter Brook

10/10

No problem

Reply Shop4Trac:

Hello,
Thanks for your review!
Support | Shop4trac

Ainar Läll

10/10

Dute OÜ

Reply Shop4Trac:

Hello,
Thanks for your review!
Support | Shop4trac

Ross Pritchard

10/10

My experience was very positive as the ordering system used was very descriptive to enable the purchaser to identify the correct part required.

val jury

10/10

User friendly website, good communication, prompt delivery,

Reply Shop4Trac:

Hello,
Thanks for your review! Good luck with the repair!
Support | Shop4trac

Norman Allan

10/10

Professional efficient, knew exactly what was required without too much info required from me. Easy transaction.

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