I purchased an order 13th of January but still haven’t received my order. I’ve called multiple times to ask regarding my order. You picked up the phone once and I was told that I would get a callback, but never did. I have not received my order yet and I want to know when it will arrive. Because of unsatisfied customer service I wil not recommend this company and give rating one!
Regard Nassiri Bouyambib
Reply Shop4Trac:
Hello,
We have already solved the problem with the customer. As been added from the customer himself:
[01-02-2024 17:10:09] Noorwegen Kmant Nassiri Bouyambib: Hi, it went good, and to you have to send me a new request for review to change it, not possible to change with the first you sent me, can you try to send me another
[01-02-2024 17:13:16] Noorwegen Kmant Nassiri Bouyambib: I didn’t get the email from you to change it
But no problem. Feedback company is not very helpful to change the old review.
Also the problem solved as you said.
Hi,finally I got my order, it helped me to find it with the tracking number you sent me, the fault was UPS that never informed me about the order until I contacted them, thank you so much and I apologize for blaming you.Sorry
Have a nice day and thanks.
Grtz,
Support | Shop4trac