Reviews

Quooker
8.7 / 10
1778 reviews
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1778 Reviews

John

1/10

Worst customer service I have experienced in my entire life! First it took more than a month to get the appointment into the calendar. They gave a pretty big time span when they would be there, they... Worst customer service I have experienced in my entire life! First it took more than a month to get the appointment into the calendar. They gave a pretty big time span when they would be there, they didn't show up and they didn't give any reason for why not. Later I heard they came after the timeslot hoping we were still at home. When I asked for a new time asap as they missed the first time they offered one 3 weeks later, not considering that they were the reason for the rescheduling as they did not show up. I have emailed them several times without any answer whatsoever. If I would not know better I would have thought this company is a scam.

Reply Quooker:

We are sorry to hear this however have some concerns as we confirm all appointments by email in advance, so we have emailed you to request some more information.

Julie Smith

10/10

I would recommend

Reply Quooker:

Thanks for your kind review !

Deb Kamis

10/10

The Quooker Cube is an excellent piece of kit and to have boiling hot water, chilled sparkling or chilled filtered water literally at the touch of a button is so handy ! The customer service after... The Quooker Cube is an excellent piece of kit and to have boiling hot water, chilled sparkling or chilled filtered water literally at the touch of a button is so handy ! The customer service after care is top notch, Jake C was informative, on-time and very neat and tidy, highly recommend

Reply Quooker:

Thanks for your kind review !

Martin Skeet

9/10

A brilliant product and outstanding customer service post purchase.

Reply Quooker:

Thanks for your kind review !

Leslie Swerling

10/10

Great product

Reply Quooker:

Thanks for your kind review !

Eugenie Olding

9/10

It’s brilliant and I never have to wait for a kettle to boil again but it is expensive

Reply Quooker:

Thanks for your kind review !

Richard Higgs

10/10

Instant hot and boiling water plus it looks great.

Reply Quooker:

Thanks for your kind review !

Peter Coghlan

8/10

The cost, life of filter cartridges & inability to recycle them

Reply Quooker:

Thanks for your kind review and we will be in touch to discuss your concerns.

David Ian Wade

10/10

Very reliable and consistent source of boiling & hot water, filtered cold and sparkling water. Can't better it.

Reply Quooker:

Thanks for your kind review !

David W Warren

10/10

Absolutely brilliant very very convenient for drinks and when cooking

Reply Quooker:

Thanks for your kind review !

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