Reviews

Designspiegels.nl
9.1 / 10
1298 beoordelingen
Schrijf beoordeling

97% van de klanten beveelt dit bedrijf aan.

1298 Reviews

pieter staelens

9/10

Zeer vlotte samenwerling

Sam

2/10

We are finally nearing the end of a long renovation and were excited to order some finishing touches to the bathroom. We saved up to spend 529eur on a bathroom mirror with lighting and warming... We are finally nearing the end of a long renovation and were excited to order some finishing touches to the bathroom. We saved up to spend 529eur on a bathroom mirror with lighting and warming functions.

The delivery was fast and when it arrived we were excited to see it. We had a look at the mirror, it looked fine and we didn't see any damage (we didn't take the foil off yet - the fatal mistake) and then proceeded to unpack and hang it to see it in the space. It was only then once we removed the foil, that we noticed that it had clearly been dropped either during transport or in the warehouse as the corner of the frame was dented and there was a small break in the corner of the glass.

Admittedly we made a silly mistake and we explained this. In our excitement we missed the warning on the box that you are supposed to fully remove all the coverings and check the mirror for any signs of damage before removing the red sticker over the hanging hole and trying to hang it. We didn't even get the mirror hanging on the wall before we noticed the damage, however because we started, this now means that we are stuck with a broken mirror and cannot replace it. The best we have been offered is a discount to buy a new one but it will still cost us over 300eur. We dont really feel like giving another 300 to this company to be honest. They also dont have any option to help repair the damage.

Overall a very disappointing customer service and a company who clearly have no trust in their customers.

Sterke punten

Delivery was quick

Axon interieurbouw bv

10/10

Komen de afspraak na

Ted Tibben

10/10

Super

Sterke punten

snelle levering

Mark van Santen

9/10

Fijne ervaring

Sterke punten

Nette en snelle levering, goede verpakking

Lorenc

10/10

Snelle reactietijd met oog voor de klant. DHL bevestigde de aflevering, maar wij hadden niets ontvangen. Nadat ik gemaild had werd direct een andere spiegel toegestuurd.

Sterke punten

- reageren snel
- oog voor de klant

Céline Duijsens-Rondagh

10/10

Heel goed, fijne website, veel opties, goede prijs.

Sterke punten

Perfect en snel verzonden, goed verpakt, top!

Cees Joosen

10/10

Prima levering

Sterke punten

Zeer goed ingepakt

Milan Duškov

10/10

Uitstekend

Sterke punten

snelle reacties

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