My order is late with 1month and I only learned about it after calling customer care
Reactie LUMZ:
Hi Daria,
Thank you for your feedback and sharing your experience. We are sorry to hear that your order is a month late and that you were only informed about this after contacting our customer service team. This is definitely not the experience we want to create for our customers.
We understand how frustrating this must be for you and sincerely apologise for the inconvenience. We take your comments seriously and will do our best to improve this in the future.
Team LUMZ