Excellent products, friendly customer service, fast delivery
Information about size and specific shape and appearance a bit difficult to grasp on the website, had to check with sales person. More pictures and better description would be great.
Quick delivery to U.K.
Make sure the colours on your site match or even come close to the actual product. I ordered two products both called dark grey, neither matched!
Unique and long lasting looks good
Wasn't very easy to order using my iPhone couldn't click on the right colours etc
The colour sent doesn't look the same as the colour online
Thanks for your feedback. And we hope you enjoy your renewed Terapy's
Timely delivery, good product and what I was looking for.
Though I do everything online and over email - a follow up call to see how the product is getting on a month after purchase might be a nice customer experience/add on.
I really like the companies personal service , very friendly husband and wife team
I would really appreciate more durable covers
Thanks for your kind words and feedback! And we hope you'll enjoy all your Terapy's!
I love the Terapy products, however the postal service has let you down this time as I have yet to receive my Elly cover for my beanbag. I have contacted your customer service department for further...
The delivery service could be improved as I have not received my product from the Netherlands yet.
Thanks for your feedback and we are happy to hear that you like our products! We really hope your latest order will arrive soon! All the best, Terapy
Called to check my details.
Quick delivery
Very well made product
Really comfy
Everything was great
Great to hear! Thanks for your feedback and enjoy Ringo!
Very clear process and helpful communications.
I was sent cloth samples to help make the choice.
A confusion over postage costs was sorted in a very professional manner.
5 stars...
The combined postage could be clarified on the website.
Courtesy, speed, nice
The delivery happened in the afternoon even if it was described in the morning.
The delta value calculation was different from mine.
Super quick delivery!