I brought break pads from them but received a different one. They didn't put the one I ordered as a "out of stock" but instead included "we temporarily supply a fully compatible replacement product, the ACID DISC BRAKE PAD SHIMANO DURA/ULTEGRA ORGANIC." This seems very shady to me as driving sales by selling something they don't have.
Reactie Wielrenner.shop:
We are sorry to read that you consider this to be incorrect. Due to the total scarcity of brake pads on the market and the fact that the replacement even has a more expensive suggested retail price, we think we can help our customers with this. In any case, that is our thought with this solution! That is why it is also stated directly at the top in bold letters, as you say yourself. Fortunately, the reactions of most customers are very positive about this. Our thinking is that we don't let our customer search the entire internet for the right alternative, because even those are virtually unavailable and you have to be a scholar to find the right types. It is a pity to read that our pro-active attitude is sometimes experienced negatively.