Reviews

9.5 / 10
9703 beoordelingen
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Octa

4/10

Okay

Toelichting

Bad communication about prices. The assistant didn't know the exact repair prices and wasn't clear & concise. It was a young gentleman and his colleagues had to speak for him to specify the prices. Also, in the end he didn't say the correct amount that I was supposed to pay.
I was expecting 39,- € for a cable replacement, but then when I came after the repair he said 75,-€. Not that I had a problem with paying more money, it just wasn't specified when I left the phone to be repaired. It might have been a miscommunication issue because we spoke between English and Dutch. But even then, the assistant should have been clear about and the final repair price.

Naar welk filiaal bent u geweest?

Potterstraat - Utrecht


Score voor ThePhoneLab: 2/5