Reviews

8.8 / 10
2804 beoordelingen
Schrijf beoordeling

95% van de klanten beveelt dit bedrijf aan.

Niamh Cantillon

3/10

Nice dog bed selection but expensive shipping fees to other EU countries. Paid €40 for delivery to Ireland.

Reactie Petsonline:

Dear customer,
Thank you for your order from our webshop. We are sorry to hear that you are not happy with the shipping costs for your order.
We understand that the shipping costs may be higher than you expected, especially since you are located in Ireland. Unfortunately, the shipping costs are determined by the shipping companies and are not something that we can control. We always do our best to find the most affordable shipping options for our customers, but we are at the mercy of the shipping companies. We are a bit confused that you would place an order and pay for the shipping costs, and then give us a bad review because of the shipping costs. If you were not happy with the shipping costs, you could have cancelled your order at any time before it was shipped.
We hope that you will still enjoy your new dog bed.
Wth kind regards, Petsonline


Score voor Petsonline: 1.5/5
Zou u dit bedrijf aanbevelen? Ja