Reviews

8.7 / 10
19279 beoordelingen
Schrijf beoordeling
Reactiesnelheid
1/10
Info over verloop order
1/10
Snelheid levering
1/10
Bestelgemak
8/10
Klantvriendelijkheid
1/10
Informatie op de website
6/10
Hoe zou je je ervaring met de klantenservice beoordelen?
1/10

Ines

1/10

Terrible. No costumer service.

Sterke punten

None.

Verbeterpunten of tips

No confirmation email sent when the payment was received. Customer service reached through different channels and absolutely no answer at all.

Reactie My Jewellery:

Hi Ines,
Thank you for your honest review. Good that you contacted our customer service, I see they sent you an email with more information about the status of your order. We hope you enjoy your shopping! ✨
Love,
Lotte team My Jewellery


Score voor My Jewellery: 0.5/5
2 pairs of Iconic drop earrings with Mexican heart...