Communication in English using built-in chat. Very productive and conclusive talks.
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I ordered a paper container with the monthly collection. Within a week a container was at my home. I got answer for every question I had. Everything is well set up on the website. I like it.
Verbeterpunten of tips
1) I'd love to have a digital agenda or a simple app that would remind me about the waste collection. Now I need to provide myself in the agenda.
2) I consider to order a glass container as well. But it's a bit too pricey. The ideal situation would be if I order a bundle, e.g. paper + glass with some discount :).