Reviews

Faircab

8.9 / 10
667 beoordelingen
Schrijf beoordeling

93% van de klanten beveelt dit bedrijf aan.

Offerte
8/10
Deskundigheid
10/10
Resultaat
7/10
Advies
8/10
Medewerkers
10/10
Nazorg
1/10
Communicatie
8/10

Anonimous

9/10

Good experience so far, drivers where always punctual, easy to book and good cars. Only had a problem contacting customer service (tried a few times, never got any answer. Could not find any phone number, only emails)

Sterke punten

Punctuality of the drivers, price, easiness to book

Verbeterpunten of tips

It is said that booking further in advance will give better prices, but I've booked several times already and this is not true. Either adjust prices or stop advertising wrongly.
Customer service is impossible to contact. Never answered any emails that I sent and there is no phone number available (give me some doubts if this enquiry will be seen if the emails where never seen...)

Reactie Faircab:

Dear Anonymous,
It is impossible for us to find your emails with an anonymous review. As you can see we promptly react on your query, you can contact us 24/7 on our two phone numbers which are advertised on our website and if you send an email to info@faircab.nl we will be able to help you.
Kind regards,
Team Faircab


Score voor Faircab: 4.5/5
Zou u dit bedrijf aanbevelen? Ja
Afgenomen dienst: taxi to airport