Great communication
Sterke punten
the item I had purchased was unfortunally broken and another item was sold out, due to a lot of activities on Black Friday, and a system that wasn't quite updated. The broken item had to be reorderd and was late. But through out the problems with new deleveries etc. the communication was great, and the items got to me before Christmas. the refund for the sold out items was quick.
Verbeterpunten of tips
text in English would be nice, if you want foreigners to review ;-)