I am very dissatisfied, I have ordered from you many times and each time there are mistakes, this time instead of 24 sachets of 9 g I received 24 sachets of 3 g.
Sterke punten
good flavors
Verbeterpunten of tips
checking the compliance of orders, improving contact regarding complaints because there is no such thing
Reactie Bolero:
Dear Arus
Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience with Bolero wasn't entirely satisfactory.
We always strive for five-star service and truly value your honest review, as it helps us improve.
We take your complaint seriously and would like to resolve it. Could you please send more details to klanttevredenheid@bolero.com? It would also be very helpful if you could include in your email how you believe we can best resolve the issue.
We’ll get to work on it right away to find a solution as quickly as possible.
Best regards,
The Bolero Team