Terrible service
Sterke punten
None
Verbeterpunten of tips
Ship the products you sell and don' blame DHL for failing when its obviously your own fault.
Reactie All4running:
Hello Filius,
You have received your order and 1 item was missing. We have started an investigation at DHL into the missing item. That is a normal procedure. DHL could not help us. We still had stock and we offered to resend that missing shirt to you. You had already bought another shirt yourself and that is why you preferred a refund. We have refunded the purchase amount. I therefore do not understand your negative review. We resolved it nicely and you did not let us know by email that you were dissatisfied. That is why we are surprised by your bad review. We have done everything we can to resolve it for you. I hope you are willing to revise your bad review.