Poor
Strengths
None
Improvements or suggestions
Need to respond to customer
690 Reviews
Bad
Strengths
Delivery
Improvements or suggestions
Debit correct amount. You debited more money from my card than you were supposed to.
Shocking Have not received my parcel yet and no answer to all my emails-Is this company a scam?
Strengths
Nil
Improvements or suggestions
Sort out shipping
Excellent
Strengths
Fast delivery
Improvements or suggestions
None
100% recommended!
Very fast postage, less than 1 week from my order being sent from the Netherlands to the arrival in my home city in New Zealand. The prices were fantastic and the paper is...
Strengths
Great range of papers, informative website that is easy to order from. Excellent communication from staff.
Improvements or suggestions
I would have liked a tracking number being sent to me automatically after purchasing. But when I enquired a few days later, a staff member sent it to me immediately.
The product was OK abut I had to pay a lot of $$ for paying taxes.
I would like to be a frequent customer but could you lower the price on the invoice next time?
Strengths
Good quality
Improvements or suggestions
Too
Many taxes for customers outside
Easy to order but the parcel has not reached its destination after 14 days. Unable to trace it. Have contacted customer service yesterday but no reply yet.
Strengths
Good selection, good prices
Improvements or suggestions
Need an urgent reply from customer service relating to where the parcel is. If it has been lost by the postal service, need new wallpaper Free of charge.
100% recommended and super stoked with my purchases. It took less than 1 week from ordering my paper in The Netherlands to arriving at my door in New Zealand.
Strengths
Fabulous range of papers, easy to use and order off the website, great prices, excellent communication from staff, super fast delivery.
Improvements or suggestions
Automatic sending of the tracking number would be a good idea.
Exelent service
Strengths
Good homepage
Improvements or suggestions
Non
Easy and quick
Strengths
Practical
Improvements or suggestions
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