Reviews

8.8 / 10
686 reviews
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92% of the customers recommend this company.

Delivery speed
8.6/10
Ease of ordering
9.2/10
Information on the website
8.8/10
Order status updates
8.4/10
Response time
8.8/10
Customer-friendly
8.8/10
After sales
8.4/10

686 Reviews

Sarah Blades

10/10

100% recommended!
Very fast postage, less than 1 week from my order being sent from the Netherlands to the arrival in my home city in New Zealand. The prices were fantastic and the paper is...
100% recommended!
Very fast postage, less than 1 week from my order being sent from the Netherlands to the arrival in my home city in New Zealand. The prices were fantastic and the paper is super stunning and was well packaged for the journey.

Strengths

Great range of papers, informative website that is easy to order from. Excellent communication from staff.

Improvements or suggestions

I would have liked a tracking number being sent to me automatically after purchasing. But when I enquired a few days later, a staff member sent it to me immediately.


Natalia Zairick

7/10

The product was OK abut I had to pay a lot of $$ for paying taxes.
I would like to be a frequent customer but could you lower the price on the invoice next time?

Strengths

Good quality

Improvements or suggestions

Too
Many taxes for customers outside


Christina Magnusson

3/10

Easy to order but the parcel has not reached its destination after 14 days. Unable to trace it. Have contacted customer service yesterday but no reply yet.

Strengths

Good selection, good prices

Improvements or suggestions

Need an urgent reply from customer service relating to where the parcel is. If it has been lost by the postal service, need new wallpaper Free of charge.


Sarah In NZ

10/10

100% recommended and super stoked with my purchases. It took less than 1 week from ordering my paper in The Netherlands to arriving at my door in New Zealand.

Strengths

Fabulous range of papers, easy to use and order off the website, great prices, excellent communication from staff, super fast delivery.

Improvements or suggestions

Automatic sending of the tracking number would be a good idea.


Rune Hegstad

10/10

Exelent service

Strengths

Good homepage

Improvements or suggestions

Non


Anneke Hiltermann

9/10

Easy and quick

Strengths

Practical

Improvements or suggestions

-


Mateus Bandeira

2/10

Terrible

Strengths

good website

Improvements or suggestions

I have no information about my parcel, not delivered yet


stephen guerrier

6/10

Very expensive shipping from Netherlands to France, 29euro, double the market price and extremely slow to dispatch.

Strengths

Quality product and good range

Improvements or suggestions

Sort out the shipping, really poor performance


Rein Rohtla

10/10

Very good!

Strengths

...

Improvements or suggestions

...


Kay Solomon

9/10

Excellent!

Strengths

Great communication, great product, great price...Thank you! I have recommended you to a friend who has now purchased wallpaper from you too.

Improvements or suggestions

In my opinion there are no improvements required!